Locked out of Ultimate Bet

goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
For some reason I have been blocked from logging on to UB.I have no idea why,and all support will tell me is that my account is under review,wtf???????Anyone ever had this trouble?This really irritates me,I deposited 50$ a couple in December and had built it up to almost 400$,have a RAISE status of a contender,almost up to legend and they block me so I cannot reach legend status this month?
 
Jack Daniels

Jack Daniels

Charcoal Mellowed
Silver Level
Joined
Mar 26, 2005
Total posts
13,414
Chips
0
What if any software (e.g. PT3, HEM, etc) do you use while playing their tables and/or what websites (e.g. sharkscope) do you visit while playing?
 
T

TheMountainBoy

Enthusiast
Silver Level
Joined
Sep 8, 2008
Total posts
57
Chips
0
Geeze lockoot willy no bueno.

What kind of lockout problem are you having? Is it in the login section, or will it just no load. You could always run a system restore to restore you system settings back to the way they were a couple of days ago. Sometimes a automatic update will mess something up.
 
Jack Daniels

Jack Daniels

Charcoal Mellowed
Silver Level
Joined
Mar 26, 2005
Total posts
13,414
Chips
0
What kind of lockout problem are you having? Is it in the login section, or will it just no load. You could always run a system restore to restore you system settings back to the way they were a couple of days ago. Sometimes a automatic update will mess something up.

I have no idea why,and all support will tell me is that my account is under review,wtf???????
^^^^ the lockout was implemented by UB according to the OP. :)
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
Only thing I use is Pokertracker 3(beta) and yes I was locked out by UB.They really didnt tell me why just said my account was being reviewed.So is Pokertracker a restricted program there?I never use any of the web sites like Sharkscope,etc...
 
Jack Daniels

Jack Daniels

Charcoal Mellowed
Silver Level
Joined
Mar 26, 2005
Total posts
13,414
Chips
0
Nah, PT3 and HEM are allowed on all poker sites that I'm aware of. There are many programs that aren't and some sites (like PS for example) has outlawed the the use of the sharkscope HUD and website while the PS client is running. But if you never visit the websites while running the client and the only program you use at all is PT3, then I'm out of ideas.

You don't use a table opening progam or table rating program do you?
 
brianvoytek

brianvoytek

Visionary
Silver Level
Joined
Oct 3, 2007
Total posts
713
Chips
0
Call it a blessing in disguise. UB is horrible.
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
Nah, PT3 and HEM are allowed on all poker sites that I'm aware of. There are many programs that aren't and some sites (like PS for example) has outlawed the the use of the sharkscope HUD and website while the PS client is running. But if you never visit the websites while running the client and the only program you use at all is PT3, then I'm out of ideas.

You don't use a table opening progam or table rating program do you?


No I dont use any table opening/rating programs.....
 
tpb221

tpb221

Chasing Gutshots
Silver Level
Joined
Apr 4, 2008
Total posts
2,095
Awards
1
Chips
0
How about someone stealing your password? They my have found suspicious activity on your account. Hope you find out soon.
 
Jack Daniels

Jack Daniels

Charcoal Mellowed
Silver Level
Joined
Mar 26, 2005
Total posts
13,414
Chips
0
What about something like what happened on FT. Do you short stack tables or rathole? Or play many tables in an ABC (bot-like) way?
 
Divebitch

Divebitch

Miss you, Buckster,,,,,
Silver Level
Joined
Apr 30, 2008
Total posts
3,130
Awards
1
Chips
1
I was once locked out after a year of being on there. Turns out they didn't change the PW. They had a problem with my screenname (which was BS, as there are 3 other 'bitch'es there that i know of). Point is they NEVER bothered to tell me this - my acct was simply not accessible. Error message was my password wasn't valid. And it took them a week to get back to me, telling me they'd gotten complaints about my name "due to its nature". Gimme a break. The answers I'd gotten in the first couple days were nonsensical and didn't solve the problem. They have the worst customer service. I'd never put a dime in there. And that is disregarding their scandals.
 
T

TAGJR85

Rising Star
Silver Level
Joined
Dec 23, 2008
Total posts
24
Chips
0
same thing happened to me about a week ago...still haven't heard back from support
 
pifan

pifan

PiFace
Silver Level
Joined
Jan 8, 2006
Total posts
3,333
Awards
6
Chips
0
dumb question but you dont have absolute open do you or have you opened it lately when they went to there new software they were having problems with the two sites.and user names
 
S

soup167

Rising Star
Bronze Level
Joined
Jan 29, 2009
Total posts
9
Chips
0
Re: been blocked

What method did you use to make the deposit? Sometimes if you use echeck and you are an american...your bank can reject the deposit. Banks usually let any withdrawl hit immediately. But after further investigation they may have found it to be possibly illegal, and ANY poker site and any bank they are just protecting their own interests. They are not going to risk getting shut down for one player to reach a "status" level. (Which they know few pay attention to.) At least they didnt BAN you!

Let us know if they give you the reason!:deal:
 
J

jrmonty

Enthusiast
Silver Level
Joined
Sep 14, 2008
Total posts
32
Chips
0
I know why, you are Russ Hamilton in disguise , lmao

actually do you think they would let me create an account at UB called Russ Hamilton or potripper or something like that?:D
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
What method did you use to make the deposit? Sometimes if you use echeck and you are an american...your bank can reject the deposit. Banks usually let any withdrawl hit immediately. But after further investigation they may have found it to be possibly illegal, and ANY POKER SITE and any bank they are just protecting their own interests. They are not going to risk getting shut down for one player to reach a "status" level. (Which they know few pay attention to.) At least they didnt BAN you!

Let us know if they give you the reason!:deal:

Now this is a very good possibility,I did deposit using echeck so maybe something happend there,but you would wonder why I was able to play almost 2 full months before the block/reveiw????I still have not heard back from them and it has been 48hrs.
 
MDTed

MDTed

Legend
Silver Level
Joined
Jan 6, 2008
Total posts
1,417
Awards
1
Chips
0
Now this is a very good possibility,I did deposit using echeck so maybe something happend there,but you would wonder why I was able to play almost 2 full months before the block/reveiw????I still have not heard back from them and it has been 48hrs.

I can't imagine that's it. The echeck charge was on my next checking account statement, it takes a week or so to clear or get rejected. Also it shows under some totally innocuous name, not Ultimatebet so I doubt the bank would have any idea what it's for.
 
shinedown.45

shinedown.45

Legend
Silver Level
Joined
Aug 18, 2006
Total posts
5,389
Chips
0
A couple things have crossed my as to why your account may be under review.
1. You have been using multiple accounts and have been found out.
2. You have been accessing your UB account from another computer other that your own.

Though #1 is less likely as you're an honest player I would have to go with #2 on this one.
 
ChasersWanted

ChasersWanted

Enthusiast
Silver Level
Joined
Apr 13, 2007
Total posts
51
Chips
0
The only trouble i've had with UB is that i can no longer play blackjack, since the end of 2007 it has been this way and support tells me they have been having issues........it's been over a year, you'd think this problem would be fixed.
 
shinedown.45

shinedown.45

Legend
Silver Level
Joined
Aug 18, 2006
Total posts
5,389
Chips
0
A couple things have crossed my mind as to why your account may be under review.
1. You have been using multiple accounts and have been found out.
2. You have been accessing your UB account from another computer other that your own.

Though #1 is less likely as you're an honest player I would have to go with #2 on this one.
FMP:)
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
A couple things have crossed my as to why your account may be under review.
1. You have been using multiple accounts and have been found out.
2. You have been accessing your UB account from another computer other that your own.

Though #1 is less likely as you're an honest player I would have to go with #2 on this one.


You know,#2 just might be it.The other day my girlfriend dropped me off at college so I could finish up an assignment and while waiting for her to return to pick me up I took a seat in the internet cafe and started playing some micro limit ring tables to waste time.I wonder if this is the reason?Why wouldnt they let me know about it or as to why my account is locked right now?
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
What about something like what happened on FT. Do you short stack tables or rathole? Or play many tables in an ABC (bot-like) way?

What is short stacking or rathole?Have no idea what those terms mean.
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
dumb question but you dont have absolute open do you or have you opened it lately when they went to there new software they were having problems with the two sites.and user names

No,my usernames are different on these 2 sites and one will not run while the other one is.
 
goffman73

goffman73

Rock Star
Silver Level
Joined
Jul 24, 2006
Total posts
189
Chips
0
This is getting ridiculous,I still cannot login,I still havent heard anything from their support.....really starting make me furious.I have sent their support several emails asking them what is going on and they just wont reply.
 
Jack Daniels

Jack Daniels

Charcoal Mellowed
Silver Level
Joined
Mar 26, 2005
Total posts
13,414
Chips
0
You can try going here and using their live chat feature.

I also came up with a phone # you could try: 866-605-0311 It says it's for the cashier, but it couldn't hurt to try since technically you are having a cashier problem. You can't log into your account therefore the money at the cashier isn't accessible. ;)
 
Last edited by a moderator:
Top