This room is really a joke. I withdrew my money 6 weeks ago...nothing happened. Now I checked my cashier. I saw my withdrawal had been declined on 14th of August. They havent sent any info/email about it... :/
Locks customer service is terrible. The first thing you need to make sure your verified, I believe you have to get verified to be able to cash out. The second thing if you happened to buy your funds from another player, for every 100 dollars that gets transferred you have to rake 15 dollars, so say you get 1000 lock dollars, you need to rake 150 dollars, hope this helps.
I think every poker room needs you to verify your information (which make sense). But lock's cashout speed is just......
Locks customer service is terrible. The first thing you need to make sure your verified, I believe you have to get verified to be able to cash out. The second thing if you happened to buy your funds from another player, for every 100 dollars that gets transferred you have to rake 15 dollars, so say you get 1000 lock dollars, you need to rake 150 dollars, hope this helps.