Lock Poker suspension for no reason

L

luckyleiteftw

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Lock poker suspended me for no damn reason and they said it was because my account was associated with high risk but i've only deposited twice on their site. They told me to send in a bunch of documents like 9 days ago so i did and still have not heard from their security support. I don't know what to do anymore, i just wanna get back to my grind.
 
Debi

Debi

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It takes a while to get your account verified.
 
absoluthamm

absoluthamm

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I am sure there was a reason, and yes, it will take a while for everything to get verified.
 
R

RamdeeBen

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There HAS to be a reason..they won't just do it for "no" reason.

Just email support and ask them what the problem is and provide documents which is likely going to be the reason unless you was doing something untoward.
 
T

thejudge

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what do they mean by associated with high risk?
anyway if u sent your docs in it will take up to 2 weeks to verify but is usually done with no problems
 
WEC

WEC

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Lock/Merge Security is not known for being on the ball, so if they actually are suspending an account and investigating, there is likely a very good reason
 
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