Kudos to PokerStars support

z28_RoadRage

z28_RoadRage

Road Warrior
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Nov 23, 2007
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When I went to make my first deposit, I knew there was a bonus available. Could not see the bonus code anywhere so I emailed support. In less than 5 min I had a response. But seeing as I was in a tourny, I decided to wait till I finished before making the deposit. Well my mastercard gift card was declined, so I emailed support again and again I had a response within 5 min. Turned out I typed in the wrong numbers and everything is good to go.

Now I know depositing maybe better than withdrawing from pokerstars, but I thought the quick response's was amazing and I just thought I would share. :)
 
nevadanick

nevadanick

Back to work ... zzzzz
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diemos said:
Yea, they can afford that. They are practically printing money.
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Actually, its' all the Stars customers who are printing that money for them and passing it on freely. Not any different than sites with even larger rakes, huge customers bases, massive advertising budgets, etc, but they just can't quite seem to get around to addressing their lousy customer service programs. They need to take lessons from Stars !!!
 
B

bfw0082

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any time I use foul language on the tables, poof here comes someone from stars team, they are quick and they love to mute players...

I hope they would loosen up a bit, they are a bit over attentive to silly words:joyman:
 
Infamous1020

Infamous1020

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z28_RoadRage said:
When I went to make my first deposit, I knew there was a bonus available. Could not see the bonus code anywhere so I emailed support. In less than 5 min I had a response. But seeing as I was in a tourny, I decided to wait till I finished before making the deposit. Well my Mastercard gift card was declined, so I emailed support again and again I had a response within 5 min. Turned out I typed in the wrong numbers and everything is good to go.

Now I know depositing maybe better than withdrawing from PokerStars, but I thought the quick response's was amazing and I just thought I would share. :)
Click to expand...

yeah PS's support is awesome
 
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