iPoker network down??

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Can't get on Titan or williamhill this evening. I'm assuming they're down.

Anyone else?


Also, is anyone using the new beta version of the WilliamHill software? If so, how is is?

tks
 
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I just logged in to Titan Poker and it's working fine for me.

Today - yes. But post was from yesterday & it was 'no'. tks though.

Anyone using the new Poker Beta Software on ipoker sites? (contemplating downloading it but am unsure as I don't want to have any difficulties on there)
 
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iPoker (Playtech) software crashing constantly!!!

Haven't played in any tournaments on there since last weekend.
Cash tables work perfectly. Tournaments .... terrible!

The new beta software is buggy as all fk, crashing very often!

Going back to old software, it too is crashing over 20x for me today. Really blows as I'm playing ~100 euros of tokens, including a couple entries in their iPOPS MainEvent.
Watching my turn fold with AA, AQs, 99 .... all were super obvious shove spots. Blind away...

I've been waiting on live support for 25minutes now. Wasn't even able to go on to the live support because the site kept crashing on me.. but it's been semi-stable ever since I clicked on live support this last time (#33 in the waitlist... typically there's 3 or 4 )
 
Zorba

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I just logged in to Titan see whats up and Titan worked fine for me.


:top:
 
veltins

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I logged in almost every single day on titan , it works for me as well..
 
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iPoker (WillHill, titan) HUGE GLITCHES - CRASHING!

so it was 1hr. 14mins. with 'live chat'
it took them 35mins. to reach me (34 people waiting)
then, the software seems to have become more stable but I've been screwed because for two hours it was crashing repeatedly (it's surprising I have any chips.. ie. 3bet with AA... CRASH... 4bet w KK... CRASH, etc. etc.).
Or shortstack 12bb.. shove with QQ.. CRASH, AQs.. CRASH.


Support chats with me for 5mins. I describe the problems I've been having while playing in the 'Tournaments'.. including the iPOPS MainEvent
Then the chat support says to me, "This is on the sports betting?"
OMFG! Classic!
I answer,
Um... no. 'Tournaments'... you know like 'poker tournaments'... sorta like what you can see on TV but you play them on the computerzz.

I get switched off to someone for 'poker support' lol on they're DESIGNATED TEAM OF PROFESSIONALS....
Similiarly I give them a ton of details, then... 'bink'.. they're gone & someone else appears. LOL
This time I use copy/paste & give them a 5min. convo. in one blast.

~45mins. later they come to the conclusion that I was actually really having some crashing problems AND that they'll send it off to the relevant dept. and would ask me to please remain patient while I await a response. what?

I ask them, "BUT what am I to do now? I still have two more entries up & running in the MainEvent but I've been screwed out of soooo many hands, I'm at a HUGE disadvantage due to the repeated crashing & although it is seemingly stable at present, I don't feel confident it will remain that way. I want a refund for ALL of my games today.
They said nothing.
I said, "I know that if I were to continue playing on these two tables, there's no way they'll give me a refund so I am going to sitout now for the remainder of the tournament (one stack was ~ double the starting stack, the other was approx. start stack... but only because I'd fortunately won a couple big pots during some of the times when I was actually able to play a hand from start to finish).
They assured me it would be taken care of fairly.

We'll see. I seriously doubt it. My experience with iPOKER site support has been worse than all other sites put together (including Lock, ApplePie, etc.,.. yah.. I actually deposited money on a pokersite called ApplePie.. wtf?? guessing they prob figured it'd appeal to alot of Americans).


I have a bunch of tournament tokens on WilliamHill. Most of them are 30euro tokens. I've also been saving them for a chance when I'm available to actually play for a full day. Today was that day... or so I thought.. ffs :(


If I'm re-issued tokens instead of cash, I'll be opting in to play them all out in HU Sng's & then removing almost every penny from that site....leaving only enough on there to earn the min. pts. required to qualify for their freebie promos (ie. Carribean Poker Tour... which btw there's a big freeroll for tomorrow... maybe I'm going to win it? Oddly enough, the last time I had a blowout with WillHill (wayyyyyy worse than today's), support had been fk'n me over badly for ~1week's worth of back & forth (never getting anywhere)... and then just as I had plans on pulling the plug, tired of their incompetent B.S., I win that trip to Vegas to play in wsop... courtesy of WillHill, LoL.
(which btw, their live support at the event was just about as pathetic as their online support is. it was a joke!)
 
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I just logged in to Titan see whats up and Titan worked fine for me.


:top:

It's not the 'logging in'
It is the crashing while on Tournament tables. Today it was happening from 2pm ET til' 3:30pm ET

Also, the old software (not the 'new beta' version) has this massive LAG issue while sitting with tournament tables opened up (any window (even the lobbys) you click on... goes into this pause mode.... then occassionally freezing right up (going that hazey view... where i.e. kicks in saying site is fk'd).
THe new beta doesn't do this, BUT it has random crashes.


I know this software pretty well but usually I'm only playing on the cash tables (never tournaments... unless it's some promo or private or I've won an entry, etc.) and I play on there a fair bit (prob over 250,000 hands this year).
AND I NEVER have ANY problems at all on those tables (mostly SPEED tables).... it is only while on Tournament tables. Today was soooo bad, when I'd log back in it wouldn't even seat me at some of my tables. I would have to manually find the tournament in the main lobby, then do a player search for my own screename. Find my table & go on it as an observer. THEN 'some' of the time it'd let me start playing, other times it'd keep me as an observer. The 'take my seat' (or whatever they call it on there) button would NEVER work.
I logged in & out well over 20x, with approx. a dozen times on 'new beta' & dozen or so on 'old version'. (also was re-booting computer etc.).
Very tilting. ... as I had other tournaments running on other sites at same time (& of course ZERO problems on ALL other sites at same time as HUGE problems on WillHill).
Does Titan even have the 'new beta' version software from playtech yet? (I haven't noticed it as I don't get on Titan very much these days... the rakeback on there isn't as much as I get on WillHill with their promo stuff. On WillHIll it works out to 23% but also with potential of winning other stuff (ie. Trip to Carribean, lol.... or a big satty coupon for Live Tourney & in the past I've been able to use some of those for HU Sng's (probably due to a glitch in the software LOL... ie. that trip to WSOP I'd also won some $200 satellite tickets to it, and then was able to use them in HU Sng instead of the actually Satties they were intended for & cashed out a few of them) Titan gives like 20% rakeback but you need to rake $12.50 at the start of each month before you even qualify for it, then you need to remember to 'opt-in' AND you need to play the following month, spending the rakeback $'s on the tables (or you lose them or something weird like that).
 
Zorba

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No probs Colin, How's this for service from Titan, about 30 seconds after I logged in I was contacted by online support, offering me a deal if I deposit now...... She was willing to give me a ticket to a"Special Tournament", as you know game times are not very good for me so I asked what time the tourney was. Well it works out that the tourney she was willing to give me a ticket to was a 75 Euro ticket starting in the middle of the night for me, I don't remember exactly but it was 3am or 4am my time, I said no thanks not this time, that tourny doesn't suit my timezone.

She then went on and offered me a 1 Euro ticket that I could use on almost any game, I replied "Lol you're kidding aren't you, You have gone from a 75 Euro ticket and are now trying to entice me with a 1 Euro ticket"

I also said she would have to try a little bit harder with the inducements for me to go for it. :D

I declined to deposit, especially seeing as that last $300.00 I won in a CC freeroll there recently is now over $750.00 thanks to their casino.

Good luck getting your refunds Colin.


:top:
 
Poker Orifice

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No probs Colin, How's this for service from Titan, about 30 seconds after I logged in I was contacted by online support, offering me a deal if I deposit now...... She was willing to give me a ticket to a"Special Tournament", as you know game times are not very good for me so I asked what time the tourney was. Well it works out that the tourney she was willing to give me a ticket to was a 75 Euro ticket starting in the middle of the night for me, I don't remember exactly but it was 3am or 4am my time, I said no thanks not this time, that tourny doesn't suit my timezone.

She then went on and offered me a 1 Euro ticket that I could use on almost any game, I replied "Lol you're kidding aren't you, You have gone from a 75 Euro ticket and are now trying to entice me with a 1 Euro ticket"

I also said she would have to try a little bit harder with the inducements for me to go for it. :D

I declined to deposit, especially seeing as that last $300.00 I won in a CC freeroll there recently is now over $750.00 thanks to their casino.

Good luck getting your refunds Colin.


:top:

thanks! Great story there Z hee hee hee

I think my days are numbered on there now. I can't see playing tournaments on there with that sh1t going on (happened last weekend too but wasn't in as many games so it didn't bother me as much).

Today they wouldn't confirm a refund either which p1ssed me off. This is why I said FK IT! and then logged off, even though I still had lots of chips left.
 
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