re: Poker & inactive account
are absolutely correct.
I had started playing online poker in late 2006, then went on a 2.5 yr sabbatical (auto vs pedestrian accident, I was the pedestrian & the auto = Ford Explorer). When I returned I assumed the accts were disabled due to such a lengthy inactivity period & registered under a new user id. Then I read a 'complaint' @ another site about someone not being able to cash out their winnings because it appeared thay had multiple accts . I contacted the Support of all the poker sites
I had recently (re)registered for & explained my situation; all the poker sites were very helpful getting everything straightened out, within 48 hrs.
Full Tilt & PokerStars required reinstating my original user id & deactivating my new user id. Absolute Poker & Ultimate Bet deactivated my original id & allowed me to keep my new user id. I no longer had access to the e-Mail acct I had originally registered under but they were able to validate their records against the info I provided as to what it was. I had also moved & provided my prior addr which they also verified. Additionally it was helpful that my original user id is a deviation of my name. Plus there weren't any funds in the accts (or a minimal amt, >$10) since I was a freeroll player when I initially started out.