3betfish
Rock Star
Silver Level
PHX
Legend
Loyaler
I don play there as much as other sites (due to no hud and slightly higher rake) but it is good site. I would recommend it to anyone especially to US players as their choices are limited.
Sounds to me like he thought poker was easy. It is not, you can do it everything right and still loose as you get unlucky.
"Poker is a hard way to make an easy living"
[I can guess a bad beat story and site rigged story is coming]
Sounds to me like he thought poker was easy. It is not, you can do it everything right and still loose as you get unlucky.
"Poker is a hard way to make an easy living"
[I can guess a bad beat story and site rigged story is coming]
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poker_bro
Rock Star
Silver Level
3betfish
Rock Star
Silver Level
John A
Poker Zion Coach
Silver Level
mmm, you can run a HUD on there w/ drivehud.
The site itself is one of my main 2 sites. Table selection has dropped a bit lately. Maybe because some people are starting to play FF poker. Not sure, but it's still a great site imho.
nopainnogain
Rock Star
Silver Level
You must be angry with some bad beat man! Calm down! Breath in and play again,maybe you can be the champion at your next tourney.But I never had a problem with Bet on Line and I hope you are wrong about it because Bet on Line is a good room of poker to play and have fun.
Vfranks
Legend
Silver Level
What is FF poker, if you don't mind me asking?
Edison A
Legend
Bronze Level
excellent answer
B
BigGuinea10
Rising Star
Bronze Level
Betonline fraud complaint & awful player srv/support
I'm not one to typically post / complain in public about any disappointing experience, bad service, e t c. However, giving what I've experienced at BetOnline. AG I thought it necessary to do so on here as well as other forms in the hope that it allows others to avoid their site and poker room and choose another option.
For the sake of boredom and too much information I will keep the details short but please add any of your experiences with him specifically as I've heard from others that unfortunately what happened to me is not a one-time occurrence. Although this was a support and security issue I have seen on here many times that the site whether it's the sports book, poker room or otherwise has had several technical issues, player Services complaints Etc. Over my many years as a member of their site whether it was poker or the Sportsbook I've experienced them as well so what I'm about to write only adds to the laundry list of reasons to avoid their site all together.
The short version is one of the credit cards I use to make deposits on their site had fraudulent activity on it so my credit card company ask for permission to investigate my transactions over a 10-day period (of course I gave them permission to do) One of those merchants that had three transactions was our friends at BetOnline (Of course over a 10-day period). They were not the only ones so the credit card company investigated many transactions with none of which gave me an issue or had any questions for the credit card company. BetOnline instead decided that they would go into my account and reverse the last 3 transactions I made with them, bringing my balance to negative $35. Once I noticed this, which was within 24 hours, I called customer support and then player services and then received the runaround. After speaking with my credit card company I was advised that BetOnline saw the credit card companies investigation as charges and a denial of accountability instead of what it actually was an investigation which again no other merging questions.
As a side note the fraudulent activity was found, flagged and as a result I closed my credit card account. Instead of admitting to what they did, the supervisor with a player services, gave me the run once again - told me I was wrong and said that they already reimbursed me for those transactions in the full amount to my credit card that had been closed well before they said they gave me a refund. I explained this and was told again that I was wrong and there was nothing they could or would do. At this time I explained, I considered this fraud as they withdrew money that they were not supposed to and we're now telling me that they would not give it back to me.
After try another Avenue and emailing the poker Department directly as well as player services, I was again given the runaround, told it was being investigated and that I would hear back and receive a resolution within 24 hours. After emailing them one more time 48 hours later, I was told resolution would be provided within 24 hours, again. Obviously, that did not happen and 4 days after the initial conversation I have now filed a internet fraudulent case, will be posting on additional sites and have moved my account over to ignition poker.
Again, I say this just to warn others in the hope that it does not happen to anyone else or if you do have an issue you were prepared to receive no help and be berated and told you are off - thanks for listening and I hope you all share your experiences with BetOnline as well whether they be good or bad as I honestly experience both through my many years on the site hyphen good luck everyone!
After re-reading this, it wasn't short at all - apologies for that.
I'm not one to typically post / complain in public about any disappointing experience, bad service, e t c. However, giving what I've experienced at BetOnline. AG I thought it necessary to do so on here as well as other forms in the hope that it allows others to avoid their site and poker room and choose another option.
For the sake of boredom and too much information I will keep the details short but please add any of your experiences with him specifically as I've heard from others that unfortunately what happened to me is not a one-time occurrence. Although this was a support and security issue I have seen on here many times that the site whether it's the sports book, poker room or otherwise has had several technical issues, player Services complaints Etc. Over my many years as a member of their site whether it was poker or the Sportsbook I've experienced them as well so what I'm about to write only adds to the laundry list of reasons to avoid their site all together.
The short version is one of the credit cards I use to make deposits on their site had fraudulent activity on it so my credit card company ask for permission to investigate my transactions over a 10-day period (of course I gave them permission to do) One of those merchants that had three transactions was our friends at BetOnline (Of course over a 10-day period). They were not the only ones so the credit card company investigated many transactions with none of which gave me an issue or had any questions for the credit card company. BetOnline instead decided that they would go into my account and reverse the last 3 transactions I made with them, bringing my balance to negative $35. Once I noticed this, which was within 24 hours, I called customer support and then player services and then received the runaround. After speaking with my credit card company I was advised that BetOnline saw the credit card companies investigation as charges and a denial of accountability instead of what it actually was an investigation which again no other merging questions.
As a side note the fraudulent activity was found, flagged and as a result I closed my credit card account. Instead of admitting to what they did, the supervisor with a player services, gave me the run once again - told me I was wrong and said that they already reimbursed me for those transactions in the full amount to my credit card that had been closed well before they said they gave me a refund. I explained this and was told again that I was wrong and there was nothing they could or would do. At this time I explained, I considered this fraud as they withdrew money that they were not supposed to and we're now telling me that they would not give it back to me.
After try another Avenue and emailing the poker Department directly as well as player services, I was again given the runaround, told it was being investigated and that I would hear back and receive a resolution within 24 hours. After emailing them one more time 48 hours later, I was told resolution would be provided within 24 hours, again. Obviously, that did not happen and 4 days after the initial conversation I have now filed a internet fraudulent case, will be posting on additional sites and have moved my account over to ignition poker.
Again, I say this just to warn others in the hope that it does not happen to anyone else or if you do have an issue you were prepared to receive no help and be berated and told you are off - thanks for listening and I hope you all share your experiences with BetOnline as well whether they be good or bad as I honestly experience both through my many years on the site hyphen good luck everyone!
After re-reading this, it wasn't short at all - apologies for that.
Last edited by a moderator:
Robmrjet
Visionary
Platinum Level
Yo beat me to that one. :joyman:
Robmrjet
Visionary
Platinum Level
Well, if it's all true, (((and I'm not saying it isn't, I just don't take things at face value.)))
.... the length of the post is justified, and well worded.
I would also suggest copying and pasting this in MORE..of the Poker Room forum threads about BOL , where new players might go to get feedback on if they should use the site or not.
Just a suggestion. But I think it needs to be reposted in the other BOL threads there too.
It's a good headsup.
Good luck on the tables...:top:
B
BigGuinea10
Rising Star
Bronze Level
Thanks, appreciate the recommendation. I don't feel your question about the validity is unwarranted, but want to mention I included both help@cardschat & pokersource on my final email to betonline and included the chain...i hope that eliminates any doubt and would also be happy to post it on here, after removing any personal info/data if that helps...as my goal is to warn other so they don't experience the same and don't want anyone to question the events...thanks again for responding and the recommendation for posting elsewhere.
Robmrjet
Visionary
Platinum Level
I wasn't questioning the validity of what you posted, I even went so far as to explain that I just don't take for fact anything that I can't fact check for myself.
AND...I went as far as to tell you to post it in the other threads. I think it needs to be, as a headsup to anyone considering starting online poker play.
anywhooo....
no need to post the other stuff......
and good luck on those tables.
B
BigGuinea10
Rising Star
Bronze Level
Ha ha I think we both misunderstood then...i wasn't at all angry at you response nor questioned your motive...what I meant by my response, which maybe should have been worded better was I hope that no one doubts what happened or the events I described bc I posted with the intention to warn others so they don't go through it also...but do admire your the fire and absolutely agree...i operate w the mindset that what people saywhen describing an event, argument, etc. especially one that isn't positive and the actual situation lies somewhere in between. Same to you-good luck on the tables as well my friend
Robmrjet
Visionary
Platinum Level
cool beans...a new friend.
A word of advice for you here on CC......
if you see anyone here with an infinite objective?....ask them for their definition of religion.
They may not know..poker is a religion...and us alter boys have to stick together to make sure no ones dipping into our donation bucket.
((I like it when misunderstandings get understood)) :bandit:
(friendships...can start from it)
Robert
Infinity Objective
Legend
Silver Level
When playing on BetOnline Rob gets comfortable at game start in his chair, then exits out. Not even time for a good prayer. That fast, game over. Man loves fanny packs.
Zorba
27
Platinum Level
If BOL can do this in their live blackjack rooms what will stop them doing some similar shit in their poker rooms.
I basically only play the CC games there and a few HU SnGs.
After seeing this video it seems to me that integrity isn't that important to them.
:top:
Robmrjet
Visionary
Platinum Level
When playing on BetOnline Rob gets comfortable at game start in his chair, then exits out. Not even time for a good prayer. That fast, game over. Man loves fanny packs.
Fanny packs are important.
It's where I keep my "you can't roll'em and smoke'em" special back pain candies.
Those and cell phone....holder. :withstupi
Infinity Objective
Legend
Silver Level
Robmrjet
Visionary
Platinum Level
I actually started back online in BOL back in the middle of February, and was doing ok after my deposit. Then the site started crashing constantly and I haven't played cash on it since. I downloaded ACR after checking it out.
But I've got this weird "non-trust" thing.....and if I even suspect...there's more than one player at the table playing me (colluding)...my game changes. REAL QUICK.
But I still don't trust the site.
It's a really easy site for 3 or more friends to get on a table on....and just split up the profits later. REAL...EASY.
BOL isn't talking about it...but they caught a few of them during those "blackouts" in Feb and March.
((google ...can be your friend))
Infinity Objective
Legend
Silver Level
Robochick
Legend
Silver Level
Interesting to read the comments at the end of the article.