This is a discussion on Ignition's new CASH format within the online poker forums, in the Poker Rooms section; Does anyone know / is there a way to change Ignitions cash format back to the old layout? This new format blows. Don't like it
any info on this matter would be much appreciated. Why did they do this? Will we be able to get them to change? I thought ignition was the last stronghold for online poker in america. This makes me want to quit altoghether.
20th April 2017, 3:48 AM
Poker at: Intertops
1 855-370-0600 (Customer Service)
I just called customer service about this. They were of NO HELP! Oh my I am P.O.'ed now. This is a horrible update and I refuse to play with it like this. I can not see how many people are seated at the tables. I can not see what the average pot size is. I can not see what percentage of the players are seeing the flops. I can not chose what table I want to sit at. This is not to going work for me at all.
I called and explained all of this to the person on the other end of the phone working Ignition Casino Customer Service and he was of no help. All he kept saying was, "I will note you complaint and I will pass it on."
Then I asked, "What are you doing to fix it."
I was told that they might fix it on the next up date. So I asked when that would be. He told me he did not know. He did say that they just did this update so they will not be rolling out an new update for awhile though.
So finally I asked what I could do to change it back and he said I can not do anything. He told me this is how the software is now. Then he again said, "I will be noting your complaints and passing them on."
You have got to be kidding me right? How are they just going to pull some crap like this. He finished by telling me that they did this so it would be easier for a new player to sit down at a game. I was like, "I do not care why you did this I am not ok with it!"
So Yes if you see this thread because you are seriously just as pissed as me, JohnnyDiamonds, and euchreob call Ignition at 1 855-370-0600 and let them know. It seems the only way they will do anything about it is if enough of us speak up!
20th April 2017, 6:05 AM
Online Poker at: ignition
re: Poker & Ignition's new CASH format
I had big trouble with the software, and that's not even the lack of table choice + pot size info . I suffered multiple disconnections , and time lags , being unable to act on my hand . One pot I open shoved JJ allin in late seat in a full NLHR game . I never saw the hand play out + the table disappeared entirely ! I still don't know if my hand was folded , if I won the blinds , if I doubled up , or if I went busted !
20th April 2017, 6:09 AM
Poker at: intertops
Is this time to cash out my bankroll on Ignition? What a terrible start to the new format. There are so many flaws in this I don't know where to begin .