F
flossy007700
Rising Star
Bronze Level
How would you feel, if at 7AM you wanted to play some games? It is Sunday, and a day to gift yourself from your hard, weekday labors, right? You deposit 60$, via bitcoin and it receives confirmations beyond 15. You check the ACR client and the balance reflects correctly. Decide to spin a couple slots before entering into a tournament. I chose football frenzy, within the casino, the window pops up like always to deposit into the game. I click OK the window closes which is what happens. Only to look at the ZERO balance on the slot you just dumped into. I thought it was a mistake went back to the client ZERO balance all lost! Still very calm as I’ve been playing here for years, and have never, even seen such a thing. Remembering help is ALWAYS AVAIL 24/7, I’ve emailed, submitted a request, called their worthless phone number, which just disconnects you. It’s been 14 hours and not even a word to resolve, or acknowledge there has been a problem. I expected more from my favorite poker client, “deposit all the time” I have backed them for YEARS defending their integrity to others, and here I am.