I fear my email is not secure

G

gras

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Okay, now that I've headed this thread with an alarmist statement, let me get down to the details. I mostly play on partypoker but thought I'd give Full Tilt a go, as I'd heard good things - and I was bored, thought I'd try something new. So - eager as I was, I registered an account and attempted to deposit some cash into my full tilt poker account... the beginning of my troubles. Immediately after doing this, the money was taken from my credit card and my full tilt account was disabled, stating that they needed identity verification to proceed. This is actually a fair request - after all, they need to know who they are dealing with. The problem started when I asked for an alternative delivery method - currently you can ONLY provide your personal details to this site via email. For those that don't know, email is extremely insecure. No matter how secure the Full Tilt servers are (and I'm sure they are) email traverses third party routes which by its very nature allows others to snoop without much effort. The safety of emails to Full Tilt CANNOT be guaranteed as safe while email is the only method allowed for passing on the personal documents. I emailed them my concerns and that "I'd like my money back please" and yes they can close my account, no harm no foul... right? Wrong. I was told that unless I provided the personal documents my account would remain disabled - and as such, my money wouldn't be returned, as I hadn't yet verified my identity.
Crazy, right?!? It wasn't a lot of money but still... what if it had been?
 
MadMaddie

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Almost every pokersite I play on has asked me to verify my account. It seems pretty easy to do to me.
 
OzExorcist

OzExorcist

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Out of interest, what other "alternative methods" have other sites let you use?
 
kidkvno1

kidkvno1

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What????? I had no problems sending them my info via Email, nor do i have a problem with any other poker site!!! If you feel that way about sending in Docs, you really should not be playing online, since your email account can be hacked at anytime, and your passwords reset!
Do you wear a tinfoil hat 24/7???
 
Zorba

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Just email them the details that they request, they have already got your bank account No so what is so secret, just send them a utility bill that shows your name and address, that's all they want.
 
masondub

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Yeah, this seems pretty standard, and shouldnt be that big of an issue if you want to play online. I had to send in a photo copy of my ID for Bovada, really not that big of a deal. Shoot... I ordered a travel package to a music festival and had to send in a photo copy of my credit card and ID.

I agree with kid, you shouldnt be playing online if you are that nervous about sending in documentation. They have to make sure you are who you say you are.
 
Debi

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Dumbest thread title ever - changing it.
 
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