Can i create a new pokerstars account?

C

Cisolite

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So my account at pokerstars has been frozen for 2 weeks for my relation to a player whom i explained was my dad. Ive send them multiple emails explaining and telling them i havent broken any tos. So my question is can i open a pokerstars account using a relatives name and using a different skrill account?
 
Iryna Stryzheuskaya

Iryna Stryzheuskaya

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You can not open more than one account. Only one.
 
marieemce

marieemce

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Only one account buddy, continue to send email to them, they will answer you soon or later.
 
Iryna Stryzheuskaya

Iryna Stryzheuskaya

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You can create one account for yourself and have to use your account in Skrill.
 
C

Cisolite

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The problem is they told me theres nothing i can do and they wont consider to open my account
 
vov4ik

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Write to the support, I also wrote for a long time and I was discovered, but they said send us identity documents and I sent them to them and they thawed them, try and you can write it can unfreeze
 
vov4ik

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My friend was also frozen and also wrote to the support and he was defrocked after sending the documents, only can not participate in promotions in some
 
C

Cisolite

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My friend was also frozen and also wrote to the support and he was defrocked after sending the documents, only can not participate in promotions in some

Did they tell you in the beggining you are not allowed to play on pokerstars? And how long it took
 
vov4ik

vov4ik

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Support

They will unfreeze after checking documents, only if you are not given a ban in poker
 
Andrew Popov

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All poker rooms prohibit having multiple accounts for one player. This is a general, quite reasonable rule. Exceptions from it are rare, and usually concern old players returning after a longer break, when the old account is already closed for inactivity or the data to it is completely lost.
 
sanych

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I would not advise doing this, and I recommend continuing communication with support
 
vov4ik

vov4ik

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We waited for a friend for 3 days until we checked the documents and then it became normal and you write
 
wilpinsi

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No!
Having multi-accounts on poker stars is not allowed, so if you make a new account you will not have the privileges of your current account, I advise you to wait and try to otherwise free your account, often the shortcut takes you to A pit deeper and without return.
Nothing gets 100% hidden, can trace from where you are logando .. things of this nature.
Good luck on your walk, do not give up yet.
 
korneel

korneel

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You should juist wait. Don't create a new one, otherwise you will get in trouble when you want to withdraw your winnings.
 
wilpinsi

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No!
Having multi-accounts on Poker Stars is not allowed, so if you make a new account you will not have the privileges of your current account, I advise you to wait and try to otherwise free your account, often the shortcut takes you to A pit deeper and without return.
Nothing gets 100% hidden, can trace from where you are logando .. things of this nature.
Good luck on your walk, do not give up yet.

My account was frozen in Poker Stars, I was in a tournament and when I realized my computer crashed, I started it again and to my surprise it said that I was already logged in to Poker Stars, I was panic, but I contacted The bracket, about 5 minutes after I logged into my account, and it was frozen.
I contacted again and they told me that my account had been accessed from Lithuania,
Look what the Poker Stars told me.

Hello Wilson,

Greetings from PokerStars.

Your account has been suspended since we find that it has been accessed from a new location without your knowledge. We have conducted a thorough investigation of your account and believe that your password has been compromised.

The facts that support this argument are as follows:

Your access logs do not show access attempts with the wrong password; The person who accessed your account knew your password perfectly.

Fingerprint technology is used by our Security team to determine on which computer your account was used. In this case, our investigation concluded that your account was accessed from a computer in Lithuania where no access was previously detected. It is then possible that your password has been compromised.

Regarding the balance in account, fortunately there was no real money movement.

In order for us to reactivate your account with a new password and PokerStars PIN, we ask that you:

1. scan / format your computer and remove any viruses or malware found

2. Change the password for accessing your email address.

3. Confirm that you have performed these steps.

3. Send a digital photo of you holding your identification document (and please make sure your computer is cleared of keyloggers before sending us the document). Please note that all data must be legible.

Please send a scan of the requested document to security@pokerstars.com.

Finally, you can visit the following links that offer suggestions on how to keep your password secure and details about our additional security options:

This was my email to support

good afternoon
*
*Was playing in two games pokerlistings sunday million toneio number 1503515754 table 13
*
*And I was off because I was disconnected, and when I tried to connect it said that I was connected
*
*The strangest of all when I managed to log in I was without any stack, without playing were all-inn
*
*And I was asking if I'd rather leave the edioma that was ...
*This is one of the cases
*-------------------------------------------------- -------------------------------------------------- ------------------------------------
*In the other game at the same time sit & go 3,50 tournament 1514011050 table 1
*
*It happened the same thing at this time is blinds so then 30-60 I have 917.00 in stack
*
*And they turned me off when I tried to log in someone had logged in
*
*With the language changed, and had gone all-inn see my all-inn cards 10-7 off but it was not me who did
*
 
R

Rollex

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Problems can accure even if you play wuth your friend from one IP. So better use one and give all the right information about you.
 
wilpinsi

wilpinsi

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:)I forgot to mention that this happened in my account last year and that everything is ok now.:):):):):):)
 
Sergio_uy

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If you communicate with the team of pokerstars and explain that you want to create another account on the same pc but for another person you have no problems. I did it with my girlfriend
 
vvalente

vvalente

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You'd better not create another account, pokerstars has an excellent anti-fraud system. As soon as they detect the new account, they are sure to suspend it. And they will still suspend the other linked accounts.

The best thing you do is talk to ps support, sometimes it takes them a while to solve, but most of the time the support is satisfactory and solves the problems.
 
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C

canabero

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i'll just try to contact support and tell the truth, send documents if neccesary. i had a problem in the past forgetting my pass and also forgetting a info to recover pass. i'll create another account and soon they blocked it, then i sent an email telling what happened and why i created another account.
 
Keith_MM

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ask your dad why his account was suspended. If he self excluded you will be frozen out until his self exclusion time limit has passed.
 
C

Cisolite

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ask your dad why his account was suspended. If he self excluded you will be frozen out until his self exclusion time limit has passed.

He permenantly closed his account for gambling issues and they are saying that they are afraid he could get a hold of my account and they will not consider opening my account even after i sent them multiple emails explaining my situation and told them that im willing to send documents
 
terryk

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wait! sry,,,Fingerprint technology? :rofl:
 
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