I can't complete the migration from FTP to PS

A

axelnkr

Rising Star
Bronze Level
Joined
Apr 24, 2020
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Hi everyone, i'm in a problem with this... I have some bankroll remaining in full tilt poker, when i install the software and log into my account, automatically start the proccess to migrate, i have a first screen when i log into FTP account, then, i can see my bankroll and tells me it gonna be transfered to my account in pokerstars, and then, another screen ask me for my PokerStars password, i have typed it but nothing happens, it looks like the green button "submit" does not work. I don't have any response or help from FTP or PS either. Someone had the same problem? Someone solve it? Thanks.
 
Paya_31

Paya_31

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Mar 7, 2018
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Hello, did you communicate with the support of each room? Because you shouldn't have that problem unless it blocks where you are in the city or country.
FTP support will help you solve your problem, I hope you can solve what is happening to you. I have transferred money at PokerStars without any problem.
 
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A

axelnkr

Rising Star
Bronze Level
Joined
Apr 24, 2020
Total posts
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Yes, i have emailed to both contact support but i have no response from anyone...!
 
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