I am SOOOO FED UP with Intertops!!!
Like many other people who have posted before, I just want to say that Intertops
are a bunch of thieves. Let me start at the beginning. I opened my account back in Jan 2016 and made about 90$ playing freerolls
, but when I tried to make my first withdrawal they refused saying I had to rake 50% of all freeroll winnings (so that's about 45$ in rake I owed them).
Here is the email I received:
"This email is to inform you that your payout request has been denied, due to not meeting the requirements of rule 5 of our Terms and Conditions for Intertops Poker Freerolls:
5. 50% of the Freeroll cash winnings have to be turned over as gross rake, before a player is eligible to withdraw these funds.
You accumulated freeroll winnings worth $90.57. We kindly ask you to generate $43.69 in gross rake before requesting a further withdrawal."
It pissed me off but I finally got around to it and raked 45$ playing cash games (took a fair bit of time since not alot of action on that site at night, got my bankroll to 225$ in the process). So now finally I could make my first withdrawal but yet again they refused because they said that as soon as I created the account there was a 25$ Sportsbook bonus credited (must be wagered 16 times (US$25x16=US400) on odds
of 1.5 or higher in the Sportsbook, after the bonus was credited and before a withdrawal can be processed from your account). I did not know about this bonus at the time because if I would have known, I would not have played on that site since I am a poker player, not a sportsbook gambler (I have never placed a bet on a sporting event in my life).
Here is the email I received:
"This e-mail is to advise you that your withdrawal in the amount of US$150 via EcoCard has been declined due to the following reason:
• US$25 non deposit bonus must be wagered 16 times (US$25x16=US400) on odds of 1.5 or higher in the Sportsbook, after the bonus was credited and before a withdrawal can be processed from your account.
Please see an excerpt of the rules below:
Rule 2.13 states: If a customer's Intertops betting account is credited with a cash-bonus, customers shall be permitted to convert such bonus to cash for the purpose of withdrawing funds only if the bonus was rolled-over 16 times at minimum odds of 1.5 (-200) in the Sportsbook. Any free money given without requiring a deposit will have a maximum cash out of 10x the bonus given and any additional winnings derived from the said bonus will be forfeited (unless otherwise stated).
Once you have completed the wagering requirements for the non deposit bonus credited to your account, we will be more than happy to complete a withdrawal for you."
SCREW YOU INTERTOPS!! I mean this is ridiculous, a 25$ non-deposit bonus automatically credited when you create your account, which you have to roll-over 16 times before you can make any withdrawal? This, on top of the 50% in freeroll winnings you have to rake, makes this site the worst site I have played on (and I play on about 8 different networks). The worst part about this situation is that they never bothered to tell me on the numerous times when I contacted customer support to find out what my rake total was. One last thing, at the beginning I called Intertops a bunch of thieves, they are not thieves but they do hide behind alot of fine print. I am certain that if customers knew about all these requirements, we would never open an account there (except maybe US players since they have so few poker sites
to choose from). Anyway, I must now figure out which bets to place in the Sportsbook and hopefully not blow my entire bankroll (not optimistic about my chances since I don't even know what I am doing).