Originally Posted by rusty98
Yes there is connection problem there from long time .Once or twice in a week I am not able to open 888 poker. I had uninstalled and reinstalled again. But problem is same .Even their mobile app has bigger problem than the pc version. But I trust 888 poker. There is no issue with their fair play and payouts.
Nobody is saying they are dirty thats not what the thread is about.
All I'm saying is that as regulars we deserve the maximum effort to get queries fixed in time, especially when the list of people affected grows bigger and longer.
Remember the mess 2 years ago where they had connection issues for like 2 weeks almost everyday, all players sitting out, or most and one stealing all the blinds? well seems to be happening more selective now but still happening.
888 gave a satisfying resolution for me back then... just looking for the same here. Poker is tough enough game to beat without adding all the inconveniences...
And to be more especific... Last saturday during the PLO8 $2.20 rebuy+addon MTT your system disconnected me after I commited close to 95% of my stack with the low hand and trip 666 against my main opponent at the table. As I was about to push the rest (since its PLO i wasnt able to go all in at once) 888 AND ONLY 888 went offline for me. Pokerstars was working I was playing 3 $3.50 SNGs there... I was also chatting on skype with a couple of fellow players and my browser was able to reach websites.
Long story short I win that pot I pretty much secure the chip lead with almost 200k chips with 20 people left... I NEEDED THAT WIN. Unrealiable system took that away from me. Now I lost over $200 in potential profit that I NEEDED, considering the weakness of the field and that PLO8 is my best game, my odds
were GREAT to take it down.
And for this, the bounty, and the sports app I have not received any reply worth taking seriously.
Ive been disconnected SEVERAL times during the last 2-3 weeks, but not in a critical spot like the mentioned above.