How are Merge sites handling the upgrade?

JamesDaBear

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Just thought it would be interesting to see how the different sites are alerting the players to tomorrow's upgrade. Following will be all the e-mails I have received.

I have not yet received e-mails or any type of communication from Carbon, Black Chip, FeltStars or PokerHost - the sites I consistently spend a majority of my time on the Merge network.
 
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JamesDaBear

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Sportsbook.com

I have a couple dollars on here from a long ago promotion, but haven't played on the site in a few years. I received this on Thursday, May 31, and there's no mention that the site will be shut down for poker tomorrow.

Hey James,

Sportsbook.com will be launching our brand new 6.0 Poker Room next week! We’re giving you one of our biggest ever Reload Bonuses along with a $100,000 Race to Riches promotion to check it out.

Here’s a quick look at the hot updates and action you’ll experience at Sportsbook.com Play Aces Poker in June.

Poker 6.0. is coming

A brand new look with too many features to mention. We used your feedback to redesign our Poker Room to include smarter Lobby screens, in-depth customization, improved table resizing, better play stats and much more.

Log in next week to see for yourself. Visit our webpage here for more details.

100% Reload Bonus + Tourney Entry

Cash-in on a huge 100% Bonus when you make a deposit between now and Sunday, June 10. Just enter the code: 100JUNEPK during your reload to receive a 100% Bonus, up to $600.00.

You’ll also receive a seat into one of the following private tournaments.

Tournament name: Win a seat into the $150,000
Dates: June 2nd and June 9th (16:00 poker lobby time)
Prizes: Top 20 will receive a FREE $100 seat into the $150,000 of their choice

Once you’ve successfully made a deposit using the code 100JUNEPK your bonus will be credited to your pending bonus account and you’ll receive your tournament coupon.

Click here for details on how to use your bonus code.

$100,000 Race to Riches

We keep the hot summer action rolling by giving away $25,000.00 each week in June. Climb our Race to Riches leaderboard by earning Race Points at our real money tables and turn those points into cash. Win point multipliers through tournaments to give you a quick boost. The Top 400 players will be paid out in cash each week. Full details can be found here.

See you at the tables,

Amber
Sportsbook Poker
 
JamesDaBear

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Hero Poker

Also not a site I frequent, but they're really good about keeping players informed for a smaller site. Their CEO is engaging on both twitter and forums. I find it interesting he calls it a "mythical upgrade" and doesn't actually acknowledge the Merge network at all and keeps the focus on his own client. (not as interesting as I first thought, but it still seems slightly different than the other sites I've seen so far)

ATTENTION:

Hero Poker Game Servers will be DOWN for at least 6 hours from

Tuesday June 5, 2012

2am - 8am Server Time


Dear Players,

I am extremely pleased to announce that the mythical upgrade of the Hero Poker
client is finally here. Much of the upgrade is simply catching up to the current
international standards, but there are many fixes as well.
After, aproximately 6 hours, the servers will be switched on and your new Hero Poker
client will be ready for download.

Thank you for your continued support.


Sincerely,


David
Hero Poker CEO


Updates can be found on our twoplustwo.com thread here:

http://forumserver.twoplustwo.com/2...player-relations-thread-1033260/index153.html (click to 'last page'€™)
 
JamesDaBear

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Iron Duke

I guess I signed up for Iron Duke, but I don't even have the 5.0 software on my new computer.

A reminder regarding the 6.0 software update. The software will be down at 02:00 Duke time on Tuesday 5th June. Our best estimate at this stage is that the downtime will be for 6 hours. During this time the poker software will be unavailable.

When the software is available again players just need to open up the poker software as normal and they will automatically get the new update. We will also send messages to all online players in the hours before the software goes down, and we will take many MTT's out of the schedule that would normally still be running at 02:00.





All the best !!

The Duke
 
Reptar7

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Interesting. I actually wasn't even aware there was going to be an update, ha! Guess I'll go check my poker email.
 
JamesDaBear

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Hero Poker 2 [sic]

I'm just cutting and pasting this as is with the inaccuracy and formatting that makes everything run together (except for the bolding, which I added).

Dear Valued player, The HeroPoker.com client will have no access from 2:00-5:00 on March 2nd. We apologize for the inconvenience as we are maintaining our servers. Thanks for your support. Regards, David Jung CEO HeroPoker.com https://heropoker.playeradmin.com/unsubscribe.html
 
JamesDaBear

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FeltStars

Anybody who bothers to read this message might see some of the reasons it's one of my least favorite sites. Everything they send out seems like a pre-teen wrote it. They did, however, explain with more detail some of the new features. I didn't get this until a couple hours after 2:00 Server Time, but I generally get e-mails from them to my yahoo account late, sometimes days afterward. I doubt it really effected anyone playing there, but maybe...

FeltStars 6.0 Software Update!
We are extremely excited to announce the release of our brand new 6.0 Software Update scheduled for June 5, 2012 begining at 02:00 Server Time until approximately 08:00 Server Time. Please note that during this update all game play will be cancelled, so please close out of any game and log off the system before the update begins. The new update includes an even more detailed Tournament Lobby, a seperate window dedicated to table stats, the ability for players to set the poker client to their own timezone, and more! We hope to see you soon on the tables of the new and improved FeltStars!
 
JamesDaBear

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As of right now, you can log in to your Merge skins and download the updated client. It doesn't take long at all, and I don't have the fastest internet in town. After completing the download, it restarts the client and then pops up and tells you how long before you can return to your regularly scheduled poker degeneracy. It doesn't let you play with any of the new features, but you can get a jump on it if you like.
 
moemtg

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Just went from one minute to log on to network to 15 minutes (6:30 A.M. Pacfic Time)... waiting...

Edit:

Another 30 minutes... looking at 7 A.M Pacific Time.
 
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FastOne

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Just went from one minute to log on to network to 15 minutes (6:30 A.M. Pacfic Time)... waiting...
Same thing just happened to me when I opened BlackChip, but went from 1 minute to 29 minutes. Guess it'll be changing every 30 minutes until the update is ready. :confused:

Edit: Saw you edited at the same time I was writing my post. :p
 
FastOne

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Same thing just happened to me when I opened BlackChip, but went from 1 minute to 29 minutes. Guess it'll be changing every 30 minutes until the update is ready. :confused:

Edit: Saw you edited at the same time I was writing my post. :p

Edit2: Still doing the same thing.
 
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poker d player

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Somehow this doesn't look too good ....

  • 15 minutes ago 6.0 Maintenance has been extended again for a further 15 minutes. Apologies again for the delay
  • 32 minutes ago 6.0 Maintenance has been extended again for a further 10 minutes. Apologies again for the delay
  • about an hour ago 6.0 Maintenance has been extended again for a further 10 minutes. Apologies again for the delay.
  • about an hour ago 6.0 Maintenance has been extended again for a further 20 minutes. Apologies again for the delay.
  • about 2 hours ago 6.0 Maintenance has been extended again for a further 15 minutes. Apologies again for the delay.
 
moemtg

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I give up waiting... 3 hours late now.
 
ckickenking

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It been saying 1 minute for an awfully long time...........
 
suit2please

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Appears to be doing something now. Client says connected to server instead of the maintenance message, but its stuck trying to log in. Guess I'll have to check out the new software after a trip to the dump.
 
moemtg

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Guess they figured to hell with updating that they are sorry every 15 minutes...

less than a minute ago Apologies for the delays. Working hard to get 6.0 online asap.

Guess I'll take a nap on that note...
 
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fletchdad

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It been saying 1 minute for an awfully long time...........


The length of a minute is relative. Like, which side of the bathroom door are you on???

I got the email bu havent yet tried to log on.
 
woohoo sue

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haven't been able to get BC to load
im connected not logged in
 
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plainluck

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Tried to log on. Isn't happening.
 
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andrewsz1991

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Mine still hasn't let me log on yet
 
Ezekiel162

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Stuck on logging in screen...
 
ckickenking

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Merge is awfully sloppy for taking this long to solve these updating issue. They said 6 hours, but its way past that
 
moemtg

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Sucks, it's the last day for my First Depositor's FR on Black Chip... starts in an hour and fifteen minutes... if it will be even on by then...

Edit:
less than a minute ago We are working hard on some unanticipated issues and are working extremely hard to resolve them as soon as possible.

**Sighs**

Edit 2 : Back to the 30 minute wait for your maintenance to be over screen on client...
 
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