Help, FTP blocked my account
So, I made an account a long time ago at FTP with the ID: ben-rhyno.
I wasted around $50 decided it wasn't for me and tried betfair and pokerstars
and preferred these. But I then decided to go back to full tilt and made a new account with the ID ben-rhyno1989. As I had deleted full tilt, I decided to make a new account when I came back to full tilt with my new ID.
So about 3 days ago I emailed full tilt enquiring about rakeback and received this:
This is to inform you that the following multiple account has been closed:
Your primary account ben-rhyno has been left open and you may continue using it to play.
Our policy is that one http://www.fulltiltpoker.com/site-terms
This closure applies to all versions of the Full Tilt Poker software originally downloaded from any of our .com, .net or .org websites.
We thank you for playing at Full Tilt Poker and appreciate your understanding.
Full Tilt Poker Support
This is knowing full well that my original or primary account as they call it has not been used for around 4/5 months and the one they closed was the one with my money in and the points I had gotten when trying to clear my bonus.