This is a discussion on Help with Bodog within the online poker forums, in the Poker Rooms section; Well, yesterday I set up an account on Bodog, but about after a minute or two, my account was disabled, with a message popping up
Well, yesterday I set up an account on Bodog, but about after a minute or two, my account was disabled, with a message popping up saying that two accounts were registered to the same household, which was true (my brother used to play on bodog). Unfortunately, I now am not able to play on this site anymore. Does anyone have any suggestions on what to do?
11th August 2008, 12:09 AM
Online Poker at: bodog
If your brother doesn't play on the site anymore than have him cancel his account. He can do this by contacting support, and probably answering a security question. Or you could just contact support yourself explaining the situation and they will help you. Bodog usually has good support.
11th August 2008, 12:16 AM
Poker at: bodog
Yes I would contact support, maybe even call instead of email if they have a number. good luck
11th August 2008, 4:28 AM
Online Poker at: FullTilt
The number is 1-866-909-ACES. Call them and explain your situation. Their CS Dept. is very good.
11th August 2008, 1:14 PM
Poker at: stars
re: Poker & Help with Bodog
i had the same thing happen on pokerstars awhile back when my roommate and i played. if you contact support they should be able to get it resolved as long as your name is not on both accounts, if it is they will probably make you close one.
12th August 2008, 6:01 PM
Adam L 
Same exact thing happened to me, i just spoke to them threw email and explained what happened, and eventually they ended his account. GOod luck!