Fulltilt was fast with their support
As you know my email was hacked, when i sent out a mass email saying my email account was hacked FT locked my account down ASAP, i was emailing them to work out a way to show my name on a bill, or other letter, got reply's back with in 15mins.
I went to my bank to get a account, they where happy to print out what i needed.
So today i took photos of the papers and sent them in, 30 mins later they told me what to do, and i got one more thing to do and i will have my account back..
So FT is fast...