This is a discussion on Full Tilt Poker Support within the online poker forums, in the Poker Rooms section; I don't usually make these type of posts here, but can I just say... Full Tilt Poker's support is nothing short of amazing. I've probably
I don't usually make these type of posts here, but can I just say... Full Tilt Poker's support is nothing short of amazing. I've probably emailed them with issues about 10-15 times over the lifetime of my account and every single time I've had detailed, accurate and efficient responses and they are extremely quick in replying too.
Support is a big deal to a lot of people. I'd recommend fulltilt to anyone.
They have improved their site since I started playing there - recently adding cash Horse games and others.
I have only had to contact support one time - and it was the same as your experience. A quick reply that answered my question in full - and it didn't sound like a computer generated response, it was a personal response to me.
The only thing I can complain about is the bonus. I deposited enough money to earn a nice bonus but will never see most of it. It is too difficult to earn and it expires too quickly.