1) Amount offered likely depends on your activity and VIP level. I did
not get an email but was notified when I logged on
poker stars (!!!). I made quite a few transfers from FTP to PS so maybe that influenced the promotional offer?
2) I played Blackjack, since this is the game where house edge is the smallest. The idea was to go for high variance approach with bet sizing since long term I have to lose (house edge). I just got unlucky in that my 20 got beat with dealer's 21 (!) and so on. I did get a few FTPs out of it and cashed in the Flipout freeroll for 6.5$ so yey
3) After I received the offer I mailed them to make sure it works as advertised without any traps and small print crap. I said that I will play on Sunday and was told the refund (if necessary
) will arrive end of day Monday. Then after it didn't I asked why not and was told it needs 48 hours... then after 2,5 days passed I again asked what is going on and was then credited the full amount (probably manually).
I think the system for refunds wasn't set up right and there was no funny business going on. I have great experience with Full Tilt ever since I started playing there (December 2012) and they have my full confidence.