ftp verification

hi could someone help me i have just had full tilt asking for id verification np but the address i have on full tilt i dont live there anymore and dont have correspondnce there as i have been travelling for a year ......my credit card matches my address of my id passport and driving licence ..my credit card is a bit worn out so i will send them a bank statement with my address of my documents .. but the address i have on fulltilt was the address i was living at a year ago.. i must streess that i have deposited many times and withdrawn many times ... the last mail i got is that they are waiting for my credit card statement but i dont have any documentaion on the address which i joined full tilt a year ago i am worried because u only get auomated messages back and itstill askes for phone bills ore house papers ....for that address any help please ... mike

I wouldn't worry about it, just send them what you have, explain that you have moved....maybe even scan an item or two from both addresses.

I would just go into the full tilt software and change your address to the current one. Then send in the verification documents. If you cannot log into full tilt to change the address, then just send them everything like normal and explain you have moved.

thanks for you advice all sorted now ty

suit2please said:

I would just go into the full tilt software and change your address to the current one. Then send in the verification documents. If you cannot log into full tilt to change the address, then just send them everything like normal and explain you have moved.

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I agree. I dont think they will have that much of a problem, i think they just want to make sure you are just who you say you are. I wouldnt think they would have any sort of problem with the change of adress.