Club WPT....STAY AWAY!!!
I just want to inform everyone here never, ever try Club WPT. I saw the ad while watching the Bay 101 and thought eh, I will try it. Never know, I might satellite in to one of the big ones Signed up last night, the software wouldn't load on chrome or IE. I emailed their support. They advised me to delete cookies and history, uninstall adobe and reinstall it, then restart my computer. After I did this, I loaded it back up...same problem. I called support and Elizabeth got on the line. I told her the problem and kindly asked to cancel membership and refund. She rudely says, "you emailed support? I'm support, I get those emails, and I didn't get yours!" So I read her the email I received. She then says "And it didn't work?" Duh....So then she says, "I will cancel your membership and forward it to the department that handles this but I cannot guarantee you will get a refund according to the terms and conditions." I was like are you kidding me?? Your software doesn't work and you won't refund me. She was as rude as they come. Their call center is in Kansas and the company is in California