LOL - what an explosion of dumb...
The question was a simple one: will they, or will they not, use one of these machines to shuffle a physical deck of cards every time someone wants to play a hand on their site? The impression I get from their marketing is that they will. But they didn't actually answer the question - instead we just get allusions to the mysterious "third way". Maybe midichlorians are involved somehow?
Note that they completely ignored the questions about rake and how their system discourages bots.
And the answers on the cutting issue were just hilarious. The decks of cards these guys are using are sealed inside machines thousands of miles away from all the players. So where, exactly, is the opportunity for anyone to manipulate the physical deck? If there isn't one then I don't see that the player-cut option serves any purpose.
If they were replicating what a real dealer does, their machine would cut the deck before dealing with no input from the players whatsoever. If it did that I'd still think the process was silly (just as I think their use of burn cards is silly and unnecessary) but I could write it off as just being their "thing".
But they're having players request the cut and I didn't find their response the least bit satisfying: either your shuffle (which
none of the players at the table have had any influence over) is sound or it isn't. If it's sound, there's no reason for a player to cut. If it's not sound, you've got bigger problems. Or option three, it's a marketing gimmick designed to attract stupid rigtards. So - which is it?