C
ChopCity84
Enthusiast
Silver Level
Can anyone please help me?
Ive been playing online poker for quite some time now on Carbon poker. Ive never had any problems using the site, but ive never withdrawed money either. Last night i deposited some money. Right after i deposited, i noticed that on the 'Cashier' page, under the heading 'Gender' it said Female. When i signed up with Carbon, i must have accidentally selected female instead of male. So before i started to play with the funds i just deposited, i emailed carbon supper, and just asked if they could change it for me, because i dont see where the option is to change it. I went on to play some tournaments and play cash games, and i actually did VERY well for myself. So this morning i log on and i start playing at a cash game table. About 15 minutes into it, the software just suddenly closes and says ive been suspended. Now, the only thing that i can imagine that affected my account, was when i asked to have them change my Gender in my account since it was wrong. So now im out my ENTIRE bankroll because i asked them to change something that was wrong on my account?
Any help is MUCH appreciated!!!
Ive been playing online poker for quite some time now on Carbon poker. Ive never had any problems using the site, but ive never withdrawed money either. Last night i deposited some money. Right after i deposited, i noticed that on the 'Cashier' page, under the heading 'Gender' it said Female. When i signed up with Carbon, i must have accidentally selected female instead of male. So before i started to play with the funds i just deposited, i emailed carbon supper, and just asked if they could change it for me, because i dont see where the option is to change it. I went on to play some tournaments and play cash games, and i actually did VERY well for myself. So this morning i log on and i start playing at a cash game table. About 15 minutes into it, the software just suddenly closes and says ive been suspended. Now, the only thing that i can imagine that affected my account, was when i asked to have them change my Gender in my account since it was wrong. So now im out my ENTIRE bankroll because i asked them to change something that was wrong on my account?
Any help is MUCH appreciated!!!