Can't get 100% CARDS600 bonus on Carbon

DaReKa

DaReKa

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I talked with customer support, and they said that it was a problem on this site's end, so they couldn't give me the bonus. I downloaded the client, and created an account from this site's link. Right now I have the 200% sign-up bonus active, but it only awards $5 per 150 VIP points earned, whereas the 100% awards $5 per 75 points. I play low stakes, and not all that frequently, so I want the 100% bonus.. Sorry that was a bit long winded. Can anyone help me with this?
 
Debi

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I will look into it. I need your Carbon username.
 
Iceman2120

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How are you getting $5 per every 75 points on 100% sign up bonus? I only get $5 per ever 375 points.
 
Debi

Debi

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Well before I try to get your 200% bonus changed to a 100% bonus - you better be sure that is what you want. (Not even saying I can do it).

We have nothing to do with what you have to do to earn it - that is set up by Carbon. I would be shocked if you could get $5 for every 75 points earned though. (And there is nothing on our site saying you can).
 
DaReKa

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Ok, I'll talk to a customer service rep again and get it figured out. Can I PM you when I do?
 
honeycrush

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Just to say that the code didn't work for me either. Just kept coming up as invalid.
 
DaReKa

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How are you getting $5 per every 75 points on 100% sign up bonus? I only get $5 per ever 375 points.
It is giving me $5 for every 750 points :( I talked to customer service today and got it sorted out
 
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