Hope you were able to reg for the CC Freeroll divebitch.
No, didn't make the freeroll, but at least got it fixed, so I could register for Tuesday.
I was replied to from 'technology', not 'support', glad support passed it on to someone who knew what they were doing. I've had 2 issues with Full Tilt the past week, and they've been great about getting back to me very quickly. The part below that helped was this (my other settings were already as he instructed) BTW, I had never messed with that LAN setting, so not sure why it suddenly happened, but it's fixed.
:
* Now, click on the tab titled "Connections"
* Click the button near the bottom labeled [LAN settings]; this will open the "Local Area Network (LAN) Settings) window.
* If there is a checkmark in the box next to "Automatically detect settings", please remove it.
From:
Full Tilt Poker - Technology <technology@
fulltiltpoker.com>
Hello Beverly,
Thank you for contacting Full Tilt Poker Technical Support.
We are sorry to hear that you are having difficulties when trying to complete your tournament registration. We can understand how frustrating it may be. We appreciate your patience and understanding while we work towards rectifying this situation.
Based on the details provided in your email, I would suggest the following in an effort to resolve this issue:
* Quit all programs and windows, including Full Tilt Poker.
* Open the [Run] dialog box (either from the [Start] menu or by pressing [WinKey+R])
* Type "inetcpl.cpl" (without the quotes), then press [OK]. This will bring up the "Internet Properties" window.
* Now, click on the tab titled "Content"
* Under "Content Advisor", click the button labeled [Disable] (if present)
* Click [Apply]
* Now, click on the tab titled "Connections"
* Click the button near the bottom labeled [LAN settings]; this will open the "Local Area Network (LAN) Settings) window.
* If there is a checkmark in the box next to "Automatically detect settings", please remove it.
* When you're done, click [OK].
* Next, click on the tab titled "Programs"
* If it is available, click the button titled [Make default]
* Checkmark the box labeled "Tell me if Internet Explorer is not the default web browser"
* Click [Apply]
The step described above is important because Full Tilt Poker uses elements of Internet Explorer. Please follow this step, even if you surf with a different web browser; you can always change it back later.
* Click [OK] to close your Internet Properties.
* Restart your computer to ensure the settings take effect.
*****************************************************
Start Full Tilt Poker and see if you are able to complete your tournament registration successfully. However, if you are still experiencing any difficulties, I would like you to visit the following link
http://whatismyipaddress.com
Then use the following instructions to send us a screenshot of the above link open in Internet browser:
1) Press the "Print Scrn" key on your keyboard.
2) Run "mspaint" by clicking on the "Start" button or Windows logo in the corner of your screen, then "Programs" (or "All Programs" if you are using Windows Vista), then "Accessories", and then "Paint".
3) In the MS Paint program, click "Edit" and then "Paste" to paste your screenshot. Please keep the image and its attributes unchanged.
4) Click "File" and then "Save", and save the screenshot in JPEG format to a convenient location.
5) Attach the screenshot file you saved to your reply to this message.
We will review your screenshot and advise you further on this issue.
Full Tilt Poker provides links to third-party websites and products as a courtesy to our players, and neither endorses nor assumes responsibility for the use of these products or websites, which are independent of Full Tilt Poker. Please be aware that any information or products mentioned should be used or referenced at your own risk and discretion.
We appreciate your business. If there's anything else we can assist you with, please let us know.
Regards,
Andrew
Technical Representative
Full Tilt Poker Support