N
no_go
Rising Star
Bronze Level
Does anyone experience disconnects at Bovada's poker site?
I get many with Bovada and it is a serious issue.
What say you guys?
I get many with Bovada and it is a serious issue.
What say you guys?
I had that issue last year at Bovada when I first signed up. I disconnected so often it was not worth playing I lost out on far too many hands and if I got in heads up and it started happening, I was screwed. I talked to their support teams countless times and they told me it had to be my Internet. All other sites worked fine and I had DSL Internet that I used for work so I knew my Internet was fine & by any of the standard type of tests (speed, jitter, latency) that you would typically run it was fine as well. I moved to a new location and switched ISPs (I now have cable Internet which is not as good as my old connection) and Bovada works fine.
Obviously something with my old Internet was causing the issue but I have not a clue what it was.
If you'd really like to get to the bottom of it and have a laptop, I'd go steal McD's or Starbucks Wifi or something and see if your experience is different.
Just received an email back. All funds will be replaced within 24 hours. Sighhhhhh
Was that tournament fees? I hope I get refunded from my cash games because I got booted from 4 5NL tables at once while in hands at 2 of them and it happened again when I rebooted. I then tried 25NL zoom with 2 tables and happened to be in a hand on both tables when I dc'd and lost around $20 all together from this.
Hello Everyone,
We're very sorry for the technical issues you experienced with our Poker Room today but we're happy to let you know that all the issues have been resolved and our site is back up and running. All scheduled tournament players will be refunded in the next 24-48 hours as per our Tournament Cancellation Policy, which can be found below:
http://poker.bovada.lv/getting-started/poker-tournament-cancellation
If you experience any further problems at all, please contact our Customer Service team directly. Thank you for your continued patience and please accept our apologies for any inconvenience you experienced during these issues.
Sincerely,
Bovada Service