Bovada $5,000 Club Freeroll

1luckysob

1luckysob

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Registered for this tournament and it was supposed to start at 5:25pm local time now when I click on "Take My Seat" it brings up the table but says I am disconnected. Obviously my internet connection is good and I can open other tables in different tournaments. Was on hold with customer service for 15 minutes and got hung up on shortly after the horrible hold music ended and the phone rang on the other end. There are roughly 800 people in this tournament. Anyone else having this same problem?
 
MrGreen

MrGreen

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I am also. It looks like the one that started at 7:00 is working but not the 7:20
 
MrGreen

MrGreen

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now it says this table no longer exist
 
1luckysob

1luckysob

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yea same with mine its lame i should have just registered the earlier one
 
1luckysob

1luckysob

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the customer service said they had a problem with the network service this morning and it caused the issues right now, they say they are fixing the problem as fast as they can and that they are going to call me back when they have some kind of solution...serious bummer
 
MrGreen

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now it shows some people are playing. when i click on take my seat it takes me to a table where 7 people are playing.
 
1luckysob

1luckysob

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what the hell is going on here
 
D

DEdwardsNJ

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I'm having the same problem, maybe this is the penalty for choosing the 2nd tourney with less people. :(
 
D

DEdwardsNJ

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lol, now its running but I can't get to my table, I click take my seat and it takes me to a table that I'm not currently sitting at but i can see others playing.
 
MrGreen

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well just to let you guys know, im supposed to be player #349
 
MrGreen

MrGreen

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lol, now its running but I can't get to my table, I click take my seat and it takes me to a table that I'm not currently sitting at but i can see others playing.
yeah same here
 
D

DEdwardsNJ

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The only table I can get to right now is table 1 and that's all players between 2 and 26...
 
1luckysob

1luckysob

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whatever my $4000 tournament is guna start $10+1

ill be player #6
come get some
 
D

DEdwardsNJ

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I want restitution! I spent like 20 minutes checking down hands with clubs at 2 cent/ 5 cent NL to get into this thing! :) LOL
 
B

Bovada Service

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Hey Guys,

There was an issue with the $5000 Club Freeroll last night; we apologize for this. The tournament will not be rescheduled but those affected will be issued a $15 + $1.50 tournament ticket, which can be used for any event with this buy-in amount. We're currently in the process of issuing the tickets, so please check back at the end of the day today. Should you have any further issues, please don’t hesitate to contact us at 1-866-909-ACES (2237).

Thanks,

Bovada Service
 
1luckysob

1luckysob

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thanks bovada!!!
turned that 15+1.50 ticket into $222 3rd place finish in 1k
 
D

DEdwardsNJ

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Got my 15+1.50 ticket issued as well. Very nice move by Bovada to make up for it as the freeroll was really only worth about 5 bucks...
 
MrGreen

MrGreen

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Nice win BovadaReg. I used mine and got 10th on $3000 guaranteed. won $64.
 
MrGreen

MrGreen

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Hey Guys,

There was an issue with the $5000 Club Freeroll last night; we apologize for this. The tournament will not be rescheduled but those affected will be issued a $15 + $1.50 tournament ticket, which can be used for any event with this buy-in amount. We're currently in the process of issuing the tickets, so please check back at the end of the day today. Should you have any further issues, please don’t hesitate to contact us at 1-866-909-ACES (2237).

Thanks,

Bovada Service
Thanks Bovada
 
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