Dear Mr. Muoio,
Thanks for contacting Bovada Customer Service.
[FONT=Verdana","sans-serif]We understand that you are inquiring about the $10 bonus in regards to the Website Outage.[/FONT]
[FONT=Verdana","sans-serif]We understand that you are inquiring about the $10 bonus in regards to the Website Outage.
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Please be informed that we only issued the bonus until September 10, 2012 and it is good for the last two NFL games. We apologize for this but we no longer offer that bonus.
We appreciate your patience and understanding to this matter.
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[FONT=Verdana, Arial, Helvetica, sans-serif][FONT=Verdana, Arial, Helvetica, sans-serif]Our Customer Service Team is available at service@bovada.lv 24/7 to help if you need anything else.
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Thanks,
Bovada Customer Service
service@bovada.lv
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[FONT=Verdana, Arial, Helvetica, sans-serif]Don't forget to add www.bovada.lv to your bookmarks and refer your friends for extra cash today! [/FONT]
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--- Original Message ---
From: Vito Muoio <vito61888@hotmail.com>
Received: 9/11/12 9:48:37 PM SGT
To: <service@bovada.lv>
Subject: how bout me?
I've heard from Bovada players that after being unable to logon Saturday, they have been compensated with 10$ to their acct.
It's not ridiculously important, however, I have been with you guys for a while and play A LOT. So I would just like to be treated equally to everyone else.
Whatever you decide to do, Thanks.