BOT's - Detected by Blachip Poker

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pokersport88

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Firstly well done by Blackchip poker to detects cheats using bots.

However, when Blackchip Poker returned money to players because BOTs were involved.

Did Blackchip Poker return the rake or the total amount lost??

If the Rake was returned, does that mean the BOT operators are still there???
 
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Firstly well done by Blackchip poker to detects cheats using bots.

However, when Blackchip Poker returned money to players because BOTs were involved.

Did Blackchip Poker return the rake or the total amount lost??

If the Rake was returned, does that mean the BOT operators are still there???


Hi, thanks for reaching us with your concerns, we refunded the total amount lost. We break bots.

We are committed to ensure and enforce a fair environment to all players, by constantly improving our cardroom.

Please feel free to check our reimbursement policies by accessing the following link: https://www.winningpokernetwork.com/banned-accounts/

Regarding your second concern: If the Rake was returned, does that mean the BOT operators are still there???

Could you please elaborate your concern and tell us what do you mean by that, waiting to help you further.

ACR Rep,
 
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