Bodog Payout problem
I deposited $50 into Bodog a few months ago. After playing for a while I decided to make a cashout of my initial buyin plus $5 (Five extra just so I would always be ahead lol). I basically did this to see how well the payout tranactions went with Bodog. Below are several emails from bodog ranging from the initial request until today.
I received my check as promised. Fortunately, I never deposited it into my bank account. After the check sat on my table for a few weeks I get an email from Bodog today. They advised me there was a banking issue with the check and not to cash it! It's a good thing it was not for a few thousand or I would have deposited it and apparently bounced my own checks thanks to Bodog issuing a rubber check!
I am waiting to hear back from them as to what the "banking issue" was. I never requested to cancel the payout as one of the emails suggest. Even if I did, it should not have been possible. I have had a check for weeks now. I prefer to use email so I will have some sort of record of correspondence. That's why I have not called them just in case anyone was curious about that.
Just curious if anyone else has had this type of problem. I will reply to this post when I hear from them again.
From: "firstname.lastname@example.org" Thursday, December 9, 2010 6:59 PM
Thank you for your payout request dated Thu, Dec 9, 2010 for the amount of US$ 55.00. Your Payout Reference Number is [REMOVED].
Your payout will be reviewed in the next 24 hrs. All payouts are reviewed in the order in which they are received. Please review the messages in your Bodog account for any updates relating to your payout request.
Bodog Payouts Team
From: "Bodog Financial" Tuesday, December 14, 2010 10:26 PM
The UPS Tracking number for your $55.00 payout with reference number [REMOVED] is "[REMOVED]". Depending on the time of day UPS begins processing your package, it make take up to 72 hours before your tracking information is posted online.
Also kindly note that UPS requires a signature upon delivery, unless you have previously provided them with a release form. If no one is available to sign for your package, we suggest you contact UPS to arrange for delivery at another time. If no one is available to sign for the package, it may be returned to us at your expense.
Bodog Customer Service
t: 1-888-263-0000 (ext 2)
From: "email@example.com" Tuesday, January 11, 2011 5:01 PM
RE: Payout Reference Number [REMOVED]
Thank you for your recent payout request dated Thu, Dec 9, 2010 for the amount of US$ 55.00.
At your request your payout has been cancelled.
If you require any further assistance or have any questions or concerns, please do not hesitate to contact us.
Bodog Payouts Team
From: "firstname.lastname@example.org" Tuesday, January 11, 2011 5:25 PM
We’re contacting you in regard to your payout for the amount of $55.00 with reference number [REMOVED]. We would like to take the time to inform you that the check that was sent out to you is no longer valid as there has been a banking issue with the check. We kindly ask that you do not cash this check. We have cancelled this payout and have returned the funds back to your Bodog account. We will have your payout reissued and sent out as soon as possible. Should you wish to discuss this matter further, please do not hesitate to contact our Customer Service Department at the number below and a representative will be more than willing to assist you.
Bodog. Play Hard.
1-888-263-0000 ext. 2