Bodog customer service sucks

Colbefc

Colbefc

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Silver Level
Joined
Nov 22, 2009
Total posts
2,656
Awards
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Chips
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I used to play on bodog until about a year ago and when I saw the CC freerolls are starting there I thought I'd download it and try it again.
I downloaded the software, installed it but when I go to launch in nothing is there, I get the message "windows is trying to find the file Bodog.co.uk". This is strange, I have never had this happen before.
I tried a couple more times but with no success, so I have just had a live chat with them which was basically I told them my problem and then:

Agent: we have had no reports of any problems on our site or with our updates.

Me: well, that doesnt really help me does it?

Agent : No, please check your internet connection.

Me : My internet connection is fine, or else how could I be talking to you.

Agent: thats true, please uninstall and install the software again.

Me : I have done.

Agent : oh

long pause

Me : look it seems you cannot help me with my problem, I will play on another site (normally this spurs them into action).

Agent : no worries.

Normally sites will do anything to help you set up their software cos if you play there they make money, but not Bodog, pathetic. So it seems no Bodog freerolls for me :mad:
 
BodogBecky

BodogBecky

Bodog Site Rep
Silver Level
Joined
Jul 27, 2009
Total posts
217
Chips
0
I used to play on Bodog until about a year ago and when I saw the CC freerolls are starting there I thought I'd download it and try it again.
I downloaded the software, installed it but when I go to launch in nothing is there, I get the message "windows is trying to find the file Bodog.co.uk". This is strange, I have never had this happen before.
I tried a couple more times but with no success, so I have just had a live chat with them which was basically I told them my problem and then:

Agent: we have had no reports of any problems on our site or with our updates.

Me: well, that doesnt really help me does it?

Agent : No, please check your internet connection.

Me : My internet connection is fine, or else how could I be talking to you.

Agent: thats true, please uninstall and install the software again.

Me : I have done.

Agent : oh

long pause

Me : look it seems you cannot help me with my problem, I will play on another site (normally this spurs them into action).

Agent : no worries.

Normally sites will do anything to help you set up their software cos if you play there they make money, but not Bodog, pathetic. So it seems no Bodog freerolls for me :mad:

Hey there,

I'm sorry to hear that you've had a bad experience with bodog.co.uk CS, can you please PM me your account number so I can ask a senior manager to look into it?

Thank you,
Becky
 
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