W
Weissr
Visionary
Silver Level
So I have an account at bodog (It's at bodog.ca, I guess because I'm from canada) and I had never made a deposit there. Today I won some money in a freeroll and to my surprise, it shows up in my account in CAD funds in which my winnings were converted from USD to CAD.
This is BS, now everytime I play a tourney my buy-in will be converted to USD and then converted back again to CAD when I win, where I'm sure bodog is taking a cut on the exchange rate (because I instantly had less $ (in USD) in my account than my winnings were).
I email customer support to say WTF, and told them to change my account currency to USD, in which they said:
This is BS, now everytime I play a tourney my buy-in will be converted to USD and then converted back again to CAD when I win, where I'm sure bodog is taking a cut on the exchange rate (because I instantly had less $ (in USD) in my account than my winnings were).
I email customer support to say WTF, and told them to change my account currency to USD, in which they said:
If I wanted to play exchange russian roulette, I would be in the forex.Please note that we are unable to change you account currency since it depends on the originating country. Please be advised that although it shows US currency in the Poker room, your buy-in will be adjusted to Canadian dollar currency depending on the exchange rate at that time. Hope that this answers your inquiry,if you have further questions or if you want to discuss this further please do not hesitate to contact us back since there are some information that we could not discuss over written correspondence.
We appreciate your understanding towards this matter.
[FONT=Verdana, Arial, Helvetica, sans-serif]If there is anything else we can help you with, please let us know.
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[FONT=Verdana, Arial, Helvetica, sans-serif]Regards,[FONT=Tahoma, Verdana]
Poker Customer Service
[/FONT] poker@bodog.ca
1-877-263-6422 (1-877-BODOG-CA)
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