Originally Posted by Double-A
Fired off emails...no response...where's Bodog Becky when we need her?
I'm here, I'm here! For future reference, please PM me if you need me urgently as posting on the forums is only a small piece of my job so I don't have much time to proactively check the posts. Anyway, I just posted a response to a similar thread on Pocket 5s, so I'll post it here as well...thank you!
Hey guys, I just received a call from the Bodog network licensee (they are responsible for the Bodog poker client) and here is the situation:
1)Bodog Poker has been forced to cancel the two daily $500 freeroll tournaments because they have had some technical problems with tournaments with that many players. Bodog Poker will put them back as soon as the problems have been fixed.
2)Tonight, Sunday, October 25th, Bodog Poker had to cancel all tournaments because many players were experiencing disconnection problems. Players will be compensated according to Bodog Poker rules, i.e. players will be paid a percentage of the prize pool based on their stack size when the tournament was canceled.
If you have any questions about this please contact CS as they will be able to answer your questions quickly- the CS of each Bodog licensee is aware of the situation. If CS is unable to help you, please send me a PM with your location, the problem you are experiencing, and your account info and I will do what I can to help.
Thank you for your patience and apologies from our side- I can assure you that Bodog Network is working very hard to fix the technical issues and to prevent them from happening in the future.