blocked account because suicide

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radumihai

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nice title,i know :))
anyway,this is my story
many ppl think a big site is the best site
well...
i have a really bad experience with pokertars support.never encountered smth like that
they blocked my account because ,annoyed by customer support,i said i go and kill myself.
gee!is it me,or that was really weird?!....u never use this expression whithout really meaning that?
and i still have EARNED fpp points there...i have no idea what to do.pfff
i emailed them 5 times....explaining it might be a cultural difference..and still nothing.they sent me to the pokerstars store to buy smth,lol.but they know i don t have enough points for that...i only can play a few tournaments.what an abuse....
so,i don t know what to say about pokerstars.if u google pokerstars support sucks,u will find 500000 results : )
but my question is: what can i do against them?...i WORKED for those fpp points.any suggestions,ty :)
 
Dorkus Malorkus

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perhaps not threatening to kill yourself would have been a good idea.
 
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radumihai

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nonono

that was not a threat
gee,pls,trust me: it was more like "ok,now i go and kill myself,have a nice week"
c'mon....do u really think it was a reason to block an account?
i really want to find out what other ppl think about that,because i think it s childish...hillarious...dunno
...and IF i am wrong,OK...but why are they keeping that account closed,after i apologyzed?...hmmm?
 
fletchdad

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I know of another player who was blocked from full tilt for the same reason. He was just trying to make a point of how frustrated he was (and, yes it is a childish thing to do). The sites take anything like that quite serious, so learn from this and try another method of expressing your self. I would keep emailing them, and be polite, explain that you were just venting and frustrated but you understand your method of communication was wrong, and you would like to get this cleared up. You may need to try a lot, but just dont say something like "if we dont get this cleared up I will kill myself...."
 
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radumihai

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hm

what if i tell u i just got an answer: they won t talk about this issue,and won t reply to me right now.
i will have to wait 30 days
is this possible?:)
how can i contact any customer protection agency?for me it s an abuse.sorry if i offend anyone....but this is the way i see it.
i grew up in romania,in communism and cannot tolerate smth like that.ppl died in my country for their rights/freedom.
 
Divebitch

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I know of another player who was blocked from full tilt for the same reason....."

But easily one of the top 10 threads on the year. But ya know, this one's got a lot of potential.

how can i contact any customer protection agency?for me it s an abuse.sorry if i offend anyone....but this is the way i see it.
i grew up in romania,in communism and cannot tolerate smth like that.ppl died in my country for their rights/freedom.

Like the Better Business Bureau? Sounds like a good start. Maybe NATO could get involved. :laugh: Yep, another clearcut attempt to oppress the Romanian people. So let's get this straight. You have no money anyway, just a few FPPs that you can't buy anything with. Oh, the humanity.
 
fletchdad

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I think you need to view this a bit differently. No one is refusing you your rights or freedom. The poker site is refusing to deal for 30 days so as to keep you off their site in case you really are a suicide potential. I believe this is at every site. Many addictive gamblers are in danger of sociopathic behavior (potentially anyway) and I would assume poker stars is making you wait so that in case you do have a gambling/psychological problem, you have time off the site to get help and assess your situation. If you mention suicide, they will block your account pronto. As I said, I know of this happening to another player, and he had to go through an ordeal before he was allowed to play on the site again. They explained that they take any reference to suicide seriously, and once you open that door, you are subject to their decision. In the TOS they probably mention this in some way or another. Basically you threatened them with suicide, and you just cant do that. Chill, take a month to sharpen up your game, read some books, play other sites (enough of em out there) and understand that your action here was simply off base. No one is denying you anything, but they will be sure that you are not a psycho before they let you back in. Remember this before you send any nasty email about them doing an injustice to you. Remember that you are trying to accompish a goal here, and react accordingly. They have the upper hand, so keep that in mind.
 
fletchdad

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But easily one of the top 10 threads on the year. But ya know, this one's got a lot of potential.

^^^^^^^^Yep, lol it was. What ever happened to him anyway? I hope he didnt kill himself.....



Like the Better Business Bureau? Sounds like a good start. Maybe NATO could get involved. :laugh: Yep, another clearcut attempt to oppress the Romanian people. So let's get this straight. You have no money anyway, just a few FPPs that you can't buy anything with. Oh, the humanity.
You make me chuckle DB....lol

Whats your new avatar? Is that a whaleshark? Its kinda dark so hard to make out. My sister is coming to visit me over Christmas. It was that or a dive trip, and she chose me....awwwww, isnt sibling love just hard to beat????
 
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RamdeeBen

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Can i ask why you told them you was going to go kill yourself anyway?(even if you meant in a jokinly manner)

ps: fulltime ban or just 30days? If 30 days, then that's not too bad is it?:p
 
ukaliks

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Yeah imagen the publicity of: "Man kills himself over online poker at one of the biggest online sites"

Aint gonna down too well with there advertising is it?

We know ur not gonna kill ur self but to them this is a health & saftey thing for them. Like 'fletchdad' sez: Some people have gambling problems and mayb kill them selfs. The poker site doesnt want the blame for that = bad image.

Looks like ur jus gonna have to wait a few days untill stars gets bk to ya.

If I were u i'd jus send them a e-mail everyday sayin ur sorry and u didnt mean to make such assumptions.

Peace!!
 
Zorba

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what if i tell u i just got an answer: they won t talk about this issue,and won t reply to me right now.
i will have to wait 30 days
is this possible?:)
how can i contact any customer protection agency?for me it s an abuse.sorry if i offend anyone....but this is the way i see it.
i grew up in romania,in communism and cannot tolerate smth like that.ppl died in my country for their rights/freedom.
I think it is an abuse to put us through reading your posts with such bad punctuation, and wtf sort of abbreviation is smth

You opened the door for them to do whatever they like with your account.
You make me chuckle DB....lol

Whats your new avatar?
It's a Turtle.
 
Divebitch

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Yes, a loggerhead turtle with 3 sharksuckers attached (they do it for protection, following the turtle to the surace for air, then back to the bottom where they tuck themself under his flappers - taken at night in the Bahamas. The 'stars' you see is actually backscatter (tiny particles of sand immunated by the strobe - usually an unwanted effect. Where does your sister live? If I passed up a dive trip, it would have to be because I was either broke or lived in Curacao.:D :p
 

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fletchdad

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Yes, a loggerhead turtle with 3 sharksuckers attached (they do it for protection, following the turtle to the surace for air, then back to the bottom where they tuck themself under his flappers - taken at night in the Bahamas. The 'stars' you see is actually backscatter (tiny particles of sand immunated by the strobe - usually an unwanted effect. Where does your sister live? If I passed up a dive trip, it would have to be because I was either broke or lived in Curacao.:D :p


damn do I need to wear my glasses when I am on my computer.....lol. Well, a whaleshark and a turtle look almost the same, provided you are blind..... as I obviously am. Zorba, you are probably really wanting to get on a table with me. If I cant tell the difference between a whale shark and a turtle, what are the chances that I cant tell a flush from 5 random red or black cards......

Sis lives in Naples Florida. She does the Ft Lauderdale wreck circuit and the Keys pretty regularly. I was kinda surprised that she and her husband - also an active diver - chose me. One condition she laid down, that I dont spend too much time playing poker. She said if she passes up a dive trip to see me, then she wants to see me...lol. Fair enough....

Nice pic. You took it? I have only seen a sea turtle once. I did see a Spanish dancer on a night dive in the Red Sea, had no camera though. http://en.wikipedia.org/wiki/Spanish_dancer

Oops, here I go on the de-rail again. Makes me want to kill myself...oh Im back in the thread again.....
 
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radumihai

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fletchdad,ty for your answer.if pokerstars would've had(i hope that is correct so) your patience,i won't be here.anyway,thanks again:)
ukaliks- ty too
zorba-english is my 3rd language,i m doing my best.sorry if i disturbed/annoyed someone
divebitch,we have nothing in common(except our genes and sharing the same corner of this universe), i don t think a bridge can be built between us,so enjoy your laugh.i won t respond.peace.
ramdeebam--it was a chat about deposit/withdraw/limits.not important
 
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Zorba

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OK, sorry if I came across a bit rough about the punctuation, it's just very hard to read when strange abbreviations are used, and no spaces between some words.

As far as mentioning suicide Stars and any other site will always take it seriously, you need to send them an e-mail explaining that you were not serious about it.
 
fletchdad

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fletchdad,ty for your answer.if pokerstars would've had(i hope that is correct so) your patience,i won't be here.anyway,thanks again:)
ukaliks- ty too
zorba-english is my 3rd language,i m doing my best.sorry if i disturbed/annoyed someone
divebitch,we have nothing in common(except our genes and sharing the same corner of this universe), i don t think a bridge can be built between us,so enjoy your laugh.i won t respond.peace.
ramdeebam--it was a chat about deposit/withdraw/limits.not important


Sometimes we are all guilty of a bit of sarcasm, but dont burn that bridge yet. I have made dickish sarcastic responses, and had a bit of a laff, and there is usually no real serious meanness behind it. It can come across harder than it is meant (I may be taking liberties here, but here I go).

And possessing common genes and sharing a corner of the universe may be the start of something cosmic....... sharing jeans would be more intimate however.....
 
Divebitch

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If I passed up a dive trip, it would have to be because I was either broke or lived in Curacao.:D :p

Well, a whaleshark and a turtle look almost the same, provided you are blind..... LOL

Sis lives in Naples Florida. She does the Ft Lauderdale wreck circuit and the Keys pretty regularly.

Nice pic. You took it? I have only seen a sea turtle once. I did see a Spanish dancer on a night dive in the Red Sea, had no camera though. http://en.wikipedia.org/wiki/Spanish_dancer

See, I knew it. She lives at a dive locale. Damn, I'm good. I have just one good Spanish Dancer under my belt. But couldn't transfer the pic from old computer.Software issue, don't wanna bore you. My slideshow has it when 'green/orange' come along. http://allenhost.com/shows/bevsfinalwalk.exe - pic taken on Thailand/Burma trip.

divebitch,we have nothing in common(except our genes and sharing the same corner of this universe), i don t think a bridge can be built between us,so enjoy your laugh.i won t respond.peace.

I meant no harm or disrespect. Just having a little fun. You'd already gotten good, sensible, and lengthy replies from Fletchdad & others. Come on now, you gotta agree that bringing up freedom and Communism is funny in this instance. Or probably you don't. Hope you get your acct issue resolved. Peace to you as well.
 
dg1267

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Is PC multi-accounting again?
 
Divebitch

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Sometimes we are all guilty of a bit of sarcasm, but dont burn that bridge yet.

I was acually starting to post before you wrote this. Got distracted. But thanks, my sentiments exactly, and either overreaction or hypersensitivity. Or both. lol
 
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Don't say anything for 6 months or so, then pop them an email and say 'Hey...I'm alive. Changed my mind about the whole suicide thing and am totally in love with life. Unblock me please?"
 
nevadanick

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If Full Tilt AND Pokerstars blocked my accounts... I might become suicidal .... :eek:
 
kmixer

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Maybe if FTP blocks my account I can start a new one and.....

Please move my comments to the Rakeback saga thread....thanks.
 
Ice Wolf

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Sorry for not being up on my acronyms these days but can someone tell me what SMTH is?
 
NoWuckingFurries

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Funny how many people open accounts here just to tell us how terrible the big poker sites are. Makes we want to go and kill myself.
 
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