KristaK
Visionary
Silver Level
I like to play on different poker sites and experience the various events and experiences. I enjoy playing on BetonLine and then also set up accounts on Tiger Gaming and Sports Betting. I had no idea they all the same outfit - Chico Network.
I am a micro stakes player and mostly lose *sighs* For a few weeks I play on all three on different days or how the mood got me.
Suddenly i get locked out... says my account locked cause i violate their rules!!!! On all three sites! Like little $1-$2 player me a criminal.. Yikes!
I e-mail support at all three sites asking why what going on? Replies from just one says I under investigation - wow!
I frazzled... I look each TOS see who can complain to that they have my monies and ban me for who knows what... problem is No one.. they regulate themselves is no appeal, their registration is on remote island nations
I kept at it emailing each - demanding be told what going on. I contacted each their live chat and complained daily... always told they look into get get back to me.
i was so frustrated i felt like crying... combined they had my $350, but it was more like this is an injustice.
After over 10 days of this, one of the live chat support people says .. this is a result that I have numerous accounts on their site and thats cheating and a violation!
WHAT?????
i signed up each site same name, same info, deposited money and played. I had zero idea all three are the same... and it says that nowhere in their info so cause I had 3 accounts on their "network" Bet on Line, Tiger Gaming and Sports Betting - I was a criminal in violation?
Wow... so i demand talk to someone in charge - i say you can't steal my money!
I finally talk some supervisor basically tells me calm down they can do whatever they want! Holy cow - how they treat customers?
Anyway this guy says i illegal make accounts and I banned from Tiger Gaming and Sports Betting and they put monies i had there into account Bet On Line, and I can just play there...
so at least that was something .. all this over 2 weeks now of stress and tears.
So be careful. I would rather after this experience eat worms than ever play on a Chico poker site again.
I am a micro stakes player and mostly lose *sighs* For a few weeks I play on all three on different days or how the mood got me.
Suddenly i get locked out... says my account locked cause i violate their rules!!!! On all three sites! Like little $1-$2 player me a criminal.. Yikes!
I e-mail support at all three sites asking why what going on? Replies from just one says I under investigation - wow!
I frazzled... I look each TOS see who can complain to that they have my monies and ban me for who knows what... problem is No one.. they regulate themselves is no appeal, their registration is on remote island nations
I kept at it emailing each - demanding be told what going on. I contacted each their live chat and complained daily... always told they look into get get back to me.
i was so frustrated i felt like crying... combined they had my $350, but it was more like this is an injustice.
After over 10 days of this, one of the live chat support people says .. this is a result that I have numerous accounts on their site and thats cheating and a violation!
WHAT?????
i signed up each site same name, same info, deposited money and played. I had zero idea all three are the same... and it says that nowhere in their info so cause I had 3 accounts on their "network" Bet on Line, Tiger Gaming and Sports Betting - I was a criminal in violation?
Wow... so i demand talk to someone in charge - i say you can't steal my money!
I finally talk some supervisor basically tells me calm down they can do whatever they want! Holy cow - how they treat customers?
Anyway this guy says i illegal make accounts and I banned from Tiger Gaming and Sports Betting and they put monies i had there into account Bet On Line, and I can just play there...
so at least that was something .. all this over 2 weeks now of stress and tears.
So be careful. I would rather after this experience eat worms than ever play on a Chico poker site again.