This is a discussion on BetOnline and SportSbetting accounts. How to play both sites? within the online poker forums, in the Poker Rooms section; In happened at the end of this winter. Played CC games, won some money, used these money to play MTTs, won some, cashed out from |
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BetOnline and SportSbetting accounts. How to play both sites? |
#1
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BetOnline and SportSbetting accounts. How to play both sites?
In happened at the end of this winter.
Played CC games, won some money, used these money to play MTTs, won some, cashed out from both SB and BoL accounts to Bitcoin. Logging on next week and see that both of my accounts are blocked... Contacted support - they wanted me to do a SELFIE with documents next to my face together with photos and scans of utility bill, ID and such. Well I've never done a single selfie in my life and I think it's stupid to take self photos, but after a week or two I've decided to send them what they've asked. Then the nightmare has started " We can't clearly see the numbers on your ID next to your face"... OFC you can't see it, because my fingers are covering the numbers while I hold the ID, that's why I've sent you the other photo of ID alone... - that's what I wanted to write, but instead I was polite and kind and sent them a nice reply... but support wasn't fast and it lasted for a month or more to resolve this situation. In the result I've got just one account unblocked and this email: This is Nancy Diggins from Financial Services. Hoping you are well by the time you receive this email. “At Sportsbetting, we pride ourselves on providing our players with a trusted and reliable online experience that delivers exceptional customer service. In return, we expect fair and ethical play from our players. We take the security and safety of our players seriously, as a result players found multi-accounting or doing anything that we believe compromises the fairness of play or game security at Sportsbetting will not be tolerated. Any player that our security and fraud team find guilty of acting in an unethical manner and in a way that generally violates our Fair Play policy will have their account closed, account funds confiscated, and subsequently will be banned from playing at Sportsbetting along with all other sites on our network. Our zero tolerance policies are to the benefit of all customers, who can continue to enjoy playing online at Sportsbetting confident that our high standards ensure vigilance when it comes to maintaining game integrity and a service that they can trust and depend on.” We have decided to close all duplicate accounts, leave SB**(***@gmail.com) open. If you continue to ignore our policy and behave similarly moving forward, we will act to remove all bonuses and associated winnings from your account – without notice and without further explanation. Regards, I had just one account at SB and just one account at BoL, been playing for a month or more. Haven't deposited, won couple of dollars in CC games and won some more in MTTs, cashed out and got both accounts blocked. SO How do you guys keep playing at both sites?
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So I'm going to assume you never played in any one tournament with both accounts? If so, I'm not sure why they blocked your account. Maybe someone here at Cardschat can help you get this fixed because if you did nothing wrong they shouldn't ban you. Maybe they are just upset that your freerolling them and not depositing so their coming up with an invalid excuse that you are multi accounting.
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#3
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#4
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it should not be a problem to play on both sites,
but if you play in one tournament from one site, drops off .. and you go from the second site in the same tournament this leads to blocking of accounts...
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Patiently player always wins.
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#5
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This has never happened, because I have never played both sites during same day. Any other reasons? And can I try and register a new account at BoL with a new email address or it will lead to a permanent block of both SB and BoL?
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#6
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so far I have no problems...
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Patiently player always wins. |
#7
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Don't do that. There is nothing you can do other than to have a mod on here contact them for you on your behalf explaining the situation.
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#8
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Really? I had different emails for each site. Have you cashed out or deposited anything? I believe that they've blocked my accounts after i made withdrawals without making any deposits...
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#9
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#10
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we all play BOL on Wed. and sports betting on Fri.
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DJ and Buckster playing poker together now |
#11
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I got both of my accounts blocked without any explanation. When I've contacted them with questions I've received a typical answer that I need to send documents, without answers to my questions. SO far I see the single problem is that I've contacted SportsBetting support team using email that was registered at BetOnline, but I've explained it in my message. Is this the reason?
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#12
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Yeah you are either going to have to find someone on here willing to help you out or find away to get a hold of someone higher up from their support team to help resolve this matter because dealing with regular support will either not get you anywhere or make it take a lot longer than it needs to. Have you tried calling in?
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#13
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"If you continue to ignore our policy and behave similarly moving forward," I don't think your email was the problem as most of us have many email addresses. you need to hear from them exactly how you ignored policy and behaved in a way they didn't approve of. just putting my two cents in not accusing
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DJ and Buckster playing poker together now |
#14
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I have no idea what this is about. Do You recommend me to contact them with a single question about this policy violation? Well I already asked twice in my emails in March, what was the reason, but haven't received any exact answer except for multiaccounting and requests for the documents.
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#15
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re: Poker & BetOnline and SportSbetting accounts. How to play both sites?
and our name in that thread with both names listed so that's not multi-accounting. I would call them to get a clear answer. also if you use a decent camera you should be able to get a picture that can be zoomed in to read the documents. pain in the butt, but I've done it. I would send it to both sites. ask what you can do to get your other site back. hope something works, good luck
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DJ and Buckster playing poker together now |
#16
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Normally you cannot have accounts on more than one Chico Network Sites (Betonline, SportsBetting Poker & Tiger Gaming)
They make an exception for us Cardschat members and allow us to have both Betonline and Sportsbetting Poker accounts because of the https://www.cardschat.com/f31/list-y...s-here-291541/ (https://www.cardschat.com/f31/list-your-bol-sportsbetting-usernames-here-291541/) as well as update the information on your profile (Which I see you have done already). All information is found on first post on that thread on what you need to provide. Once you do those both things above the CC admins forward the information and you can have accounts on both BOL and SB. Unfortunately I am guessing they do not forward list everyday they may do it every week or every month I do not know. I would suggest reaching out to one of them (Either Tammy or Debi) and explaining the situation and see if they can help you by sending your information over in a timely manner. You will still have to verify your account if they asked you to. But this is strange for me they normally do not ask for a selfie this must be something new. In fact if you did not deposit via Visa or Mastercard they normally do not ask for any documents. I have done a selfie verification before for a payment processor you need to make sure that the details on the documents are easily seen which can sometimes be a challenge. Words and numbers on you Driver's License are so small in comparison to your face and also holding the document your hands sometimes obscure the letters and numbers. . You will need to make a deposit and roll it at least once before you can make any withdrawal. See my post here it covers withdrawing from BOL it also applies to SB https://www.cardschat.com/showpost5054427-post2.html Best of Luck
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#17
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Well, I've listed my usernames at specified thread here several weeks before I've won any money at this network. I'm not based in the US, and I'm not sure that I'll be speaking well, haven't tried to speak English for like 8 years now, only chatting and listening English news and videoblogger, but sending a message is easy to do. What do you think is better? To ask our admins to contact them, or to contact them on my own with a question about second account? I made a withdrawal to Bitcoin without making any deposit, their system did that without any verification. Then I got my accounts blocked. I think that this is the reason... not sure, but what else?
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#18
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And you're not right about the withdrawal process. I did withdrawals to bitcoin without making any deposits, it was 24hr process without any verification. Then, next time when I've tried to log in - both accounts been blocked. In my first message to the support team I've mentioned about thread at CardsChat, but there was no single word about it in their answers. They also haven't answered me about the reason for blocking. In their emails they only wanted to see my documents and answers been long, and some of them looked like it was bullying (read above post). After I've sent them 3rd package with documents (including photos from previous 2 packs) they've unblocked only SB account. What are the possible reasons? - Withdrawing to Bitcoin without depositing? In your thread you're stating that deposits are necessary. - 2 accounts with different emails? - My nickname is DONALD_TR***P, and they're all democrats there???
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#19
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They are actually actually Mexican Carvan as the shameful US President puts it, most of their services including payment processing are outsourced to a company in Panama.
But all joking aside you should get in touch with their live chat. Explain the situation and hopefully a representative can help you out. Last year I had an issue with BOL and 3 different reps said 3 different things and it seemed I would never get anything sorted. I eventually spoke with a really nice rep and she sorted me out, some of their reps are stupid to put it nicely hopefully you meet one of the helpful ones. You must deposit and roll it before you withdraw that is their rule, it could be the reason why they are giving you problems, I don't know, they will have to answer that question for you. Different email address on each account should not cause any problem. What would cause and issue is if you have 2 Betonline accounts or 2 SportsBetting accounts. Here is the link to the page with the live chat help. If that does not work or they don't give you any answers try calling them via the number on that page. If you are not in the US I suggest using one of those free call programs/websites as calls can be costly from outside US. https://www.betonline.ag/contact-us Best of luck
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#20
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They make an exception for us Cardschat members and allow us to have both Betonline and Sportsbetting Poker accounts because of the freerolls. You are supposed to submit your details on this thread here https://www.cardschat.com/f31/list-y...s-here-291541/ (https://www.cardschat.com/f31/list-your-bol-sportsbetting-usernames-here-291541/) Just write down in the link that Joesi told you and wait. I did too. And it was solved in 1 week, it could be longer, we just have to wait ... Thanks to Cardschat I am already playing on Wednesday at BOL and on Friday at SB. |
#21
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Does anyone encounter login problem in Betonline using web browser recently?
I'm experiencing a weird problem since last week. I can log-in to the Betonline Poker Room, But can't their website.
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#22
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That's strange, I just entered the website and the poker room. It will be that you have problems with the password. Well I use the same password for both. check out |
#23
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Yes
Since they forced us to change or password a few weeks ago I sometimes have problems logging in both client and website. It is solved by exiting and trying again you get in eventually after 2 or 3 times.
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#24
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Betonline - SportsBetting SUCKSSS!!!
MY ACCOUNTS BLOCKED!!!
I have Betonline Account for quite sometime and recently open Sportsbetting Account since it was required here for Cardschat Freeoll Club (also because I have log-in problem with my Betonline Account).
I chatted with Customer Support to claim my Free Tickets for New Player Freerolls since I just made my first deposit at Sportsbetting. but they would give not me the free tickets. Then they found out that I was having Both Betonline and Sportsbetting account, and the guy told me he will disable my New Sportsbetting Account as it was prohibited. I got pissed and requested that they close as well my Betonline Account as I was having login problem (which I already reported to them, but they seem to not find any problem) I'm not sure what's you thought on this guys!
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#25
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Here is what I read:
"We have decided to close all duplicate accounts, leave SB**(***@gmail.com)open." What they say is that you had duplicate accounts. The problem with BetOnline and Sportsbetting is that there are no "both sites" - they are one and the same, as we all know. So they are correct - from this perspective - you had duplicate accounts and they shut down all but one.
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Thou shalt not steal BB |
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#27
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Ok, I do agree that maybe some of the withdrawal methods might have to be verified through deposit, like bank card for example. But for majority of payment methods there is absolutely no need for any verification, Just send me a check to my address or transfer money to my e-wallet or bank account... And with that Bitcoin option - what can you verify with bitcoin, since majority of users prefer to stay anonymous? So, I can only thank both SportsBetting and ACR for such service, however, still not happy about my BOL account being closed.
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#28
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Good luck.
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Outing Rascist POS Scum Since 1972 |
#29
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Why play on different sites on the same network under the same name/email?
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#30
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re: Poker & BetOnline and SportSbetting accounts. How to play both sites?
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Outing Rascist POS Scum Since 1972
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#31
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Because BetOnline game is on Wednesdays and it starts at 3 A.M. for me. Yeah, I'm an owl, and my most effective thinking time is night time, when streets are silent, and I don't hear traffic sounds coming from the open window, phone is not ringing and nobody disturbs me.. Night time is a great time to do amazing things!
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#32
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Oh nice! I guess with more and more people playing now days, they are increasing the security. Since BetOnline and Sportsbetting are on the same network; I can see how it would be unfair for one person to be in the same tournament twice at the same time with the same screen name. It makes more sense to me, to play on Bovada and BetOnline at same time since they are on different networks. If I wanted a 3rd, ACR/BCP is okay too.
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#33
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Get in touch with Debi or Tammy just to sort it out and to have the ability to play a game when and if you have time to play. The prize pool doubled not long after I couldn't play them anymore.
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Outing Rascist POS Scum Since 1972 |
#34
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SO you can download VPN software, install it, change your iP address to Netherlands for example, and download the software through this iP, then find some coffee shop address there in Netherlands + phone associated with this address and make new email, and use it to register a new account at any poker site. You won't be able to play big games, cause sooner or later poker site will ask you to verify your identity. But this method is good enough to play freerolls. And if you want to withdraw winnings, then you have to find someone who will agree to play HU against you, so you can lose, and he will withdraw for you. If these amounts of money are under $50, then nobody will pay attention. Some of the GSM companies also provide free vpn services, don't know if such services available in Australia. Well, I've tried, but it was too late when I've contacted CC administration. BoL support representative told me that my account is permanently banned but they will let me play at SportsBetting. I always have option to open a new account using details of one of my relatives, we have several addresses, any verification won't be a pain. I can even visit one of them and ask to open a debit card exclusively for me. But I'm not that addicted to poker anymore and also Wednesday+BetOnline is not a good combination in my case. It was Wednesday yesterday b.t.w. and instead of playing more poker, I've spent half of the night drawing 2 wall decorations on one of the 3d models... And I've played iPoker and ACR at the same time. I busted early at ACR and if I've also played BOL, then most likely I would do just half of what I've done. Here is what I did yesterday: and ofc the second painting. These are small pieces of the big 3d model, but every square millimeter takes time. Tuesday, Wednesday and Thursday are really special days when I can spend more time doing something like this. Also BoL asked me to make a selfie, and I never did one before, I think that it's stupid to make photos of yourself, and I really don't like to do stupid things. I won't be Betting
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#35
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I just signed up for SB. I tried to download their mobile app. I scanned the qr code as they instructed but it just takes me to the BOL app...
Anyone successfully DL the SB app?
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#36
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Unpleasant situation. But if you have no money left on your BOL account, you managed to withdraw your funds - forget about this room forever.
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#37
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I don't know if this will help, but it seems that you can't play in both sites...
Here's the transcript from my live chat help: Thank you for contacting Player Services. How may I assist you today? You: Hi Kenneth Simmons: Hi there You: A question about the missions promo You: Are the free-rolls common for SB and BOL, or can I play both? Kenneth Simmons: Well Kenneth Simmons: Is this casino or poker ? You: Poker Kenneth Simmons: I see Kenneth Simmons: Allow me to transfer you to a Poker specialist. Info: Please wait while your chat is transferred to the appropriate group. Info: You are now chatting with Misha. You: Hi Misha: Hello Vassilios, how are you doing today ? you are chatting to Misha . Misha: You regrettably cannot play on both SB and BOL as we share a pokerroom. You: OK, thanks. One more questin Misha: Okay. You: I use an Antonio Vargas drawing as an avatar in BOL You: I suggested another in SB and it was rejected. Why is that? Misha: it would not get approved as we share the same poker room, you are supposed to have only one account in the pokerroom. You: OOPS You: That I didn't know Misha: Okay, Please request on of the poker accounts to be closed, which one would you prefer ? You: I'd rather keep BOL. Can you transfer the funds? Misha: Okay, I will escalate this for you . You can keep the other account opened just close the poker or do you prefer that we close the whole account? You: Close the whole. If I cannot play poker in both, casino and sports are not in my interests Misha: Okay, i will escalate that the account be closed and escalate so that the funds are transferred, Kindly give us up to 24 hours via e-mail to get back to you. You: OK, thanks. You: Rules are rules and I'm glad I found You: out Misha: Thank you for waiting. I'll be with you in just a moment. You: Sure Misha: You welcome, thank you for being so open and informing us about this . You: Of course Misha: Is there anything else I can assist you with at this time? You: Thank you for your assistance Misha: You Welcome. You: Have a great rest of the day
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Thit happenth. Thtay calm!!! |
#38
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You can play on both Betonline and SportsBetting Poker rooms thanks to Cardchat.
https://www.cardschat.com/f31/list-y...s-here-291541/ (https://www.cardschat.com/f31/list-your-bol-sportsbetting-usernames-here-291541/) You however cannot play on the same tournament twice (one from each room). In fact you should not be able to log on both rooms simultaneously. |
#39
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Question about this. If we have money on both sites, will we run into any problems?
My original acct is with BOL and I do play cash games there in addition to the CC freerolls. However, I created an SB account just to play in the CC freeroll there. Are we in the clear to withdraw from either site since they are making an exception to CC members to have accts with both sites?
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#40
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I recommend it, it is a good option, both of you have the possibility to create parlays and earn a lot of money
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#41
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I just bet with my local bookie or used to. It gave me a reason to go for a beer before the virus ......
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#42
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some clear information of a bol-rep or something would be appreciated.
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#43
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wow thts crazy i have no issue with them at all hope you get your accounts back
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#44
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To my knowledge you cannot have BOL and TigerGaming accounts. I opened TigerGaming account around 2 years ago when they had a promotion and they closed it within 2-3 days.
So either they changed the rules or the representative that emailed you was wrong. Rule change is quite possible as they have changed a lot of other rules in last few months and they don't tell anyone. Like back in March I went to withdraw only to find out the monthly $50 withdrawal discount was gone. Easiest way to find is to go their webpage and ask them on live chat if they say it is allowed then create an account.
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#45
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re: Poker & BetOnline and SportSbetting accounts. How to play both sites?
Just read through the thread.
Regarding a "selfie and a newspaper"..welcome to the new age. I've had to do the same for a crypto currency site. Just make sure that you have the tools (Tor is one) and a means of tracking that photo..embed something in it. Second, I have more than one account with the same network (different skins) and have never had an issue. Sometimes the online agent is an issue so ask for their supervisor. I'm thinking you've done something which set off a flag. For example, 888 was providing me with tickets for certain games after I provided them with all kinds of time-stamped screen-shots but I was in the wrong. It took a competent agent to point out where I was led astray and I stopped my emails to support with thanks to the person who cleared everything up. Being someone who doesn't like loose ends do your best to tie together what has taken place then present your case to the agency that monitors this network..but only when you have all of your i's dotted and t's crossed. Hope it works out for you whichever way it goes.
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Life's a forge. You'll be roasted, smelted and pounded. Metal's worthless till it is shaped and tempered. More labor than luck. Face the pounding, don't fear the proving and you'll stand well against any hammer and anvil.
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#46
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