BetOnline software crash

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dturner100

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So for the last couple months the BetOnline software has been buggy for me.
The text on screen such as bet amounts unreadable and shutting down randomly and what not.

Anyway now BetOnline shuts down immediately after opening.
I've uninstalled and reinstalled many times with no change.

Any idea what may be going on?
 
S

shaazy712

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I am having the the same problem too. also the sportbook on ACR is doing the same.Any idea what may be going on?
help?????????
 
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dturner100

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Indeed this sucks. I just put a bunch of money on my credit card and was going to make a chunky deposit on BetOnline.
I must say I've never had problems on ACR but I don't use the sportbook part.
 
CAMurray

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The few times I've been to their site it has been leggy and less I completely clear out my Cache before signing onto the site.
 
J

jigglypuff99

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this has happened to me in the past. Check if there are any other versions of bet online available to download, that may help.
 
G

GoldCaps

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To me as well.. but only on my cheaper laptops. Has started up real bad for me yesterday
 
Shempstir

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I am still having problems with the BetOnline poker client today.
Log in and after about 10 sec I get a pop-up window saying that BetOnline Poker.exe has stopped working

Does any one know whats going on?
 
Zorba

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I just logged in and same thing, it stopped for about 15 mins after the 2nd break of CC game last Wed and then started again when we were 6 handed.



BOL Crash
 
Shempstir

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I emailed BetOnline about the problem and here s the answer I got back.

I have not tried this yet. I would like the in put of fellow CC member if this is safe to do.
I am not a computer expert.


Subject: BetOnline Poker.exe has stopped working.

Hi Customer,

Thank you for contacting us.

Windows 10 has recently released an update called - KB3132372, an Adobe Flash Player patch file. This is what is causing the poker software to crash

In order for you to access the poker software successfully, this update will need to be uninstalled.

This can be done by following these steps : Please go to your programs and features on your computer and then click on "view installed updates" In the top left hand of the screen and then search for "kb3132372" in the top right of the screen and then uninstall it. Then open up your poker software"

The above will resolve the issues experienced recently.

If you have any other questions or require further assistance, please do not hesitate to contact us.

Best Regards,

Jeff
Player Services Department
BetOnline,
 
84ofspadesallin

84ofspadesallin

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I have seen all the weird text, instead of pot it would say words like "string" or "bust" lol and then the amount of chips in the pot, like string$5000 for example , anyways I stopped playing freerolls on those sites.
 
D

dturner100

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Same here with the weird text, but as mentioned it wont run at all now.
I'm trying the fix mentioned above but I'm in a tournament so I'll post if it works later.

Anybody else try it yet?
 
D

dturner100

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Well, I thought I'd have to restart my laptop since it's a "Windows Update" issue but it seems to have worked.

Thanks epsutton.
 
Karado58

Karado58

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Many thanks @epsutton

Many thanks @epsutton

WORKS for me!!
 
F

FARMMARK

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I had the same problem it started last night. I have uninstalled the update and it appears to have been the problem. Thanks for the help.
 
sm0tpoker

sm0tpoker

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Please go to your programs and features on your computer and then click on "view installed updates" In the top left hand of the screen and then search for "kb3132372" in the top right of the screen and then uninstall it. Then open up your poker software"

Easy money. Thanks ep!!!
:party:
 
A

Anteman

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Thank you alot Epsutton for this post. This thing solved it for me too. havent been able to play any pokersite using playtecj software or microgaming.also couldnt play casino games on pokerstars. now its back. its good to be back.. thank you very much :)
 
A

AlKHOlIc

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BetOnline Fix

I emailed BetOnline about the problem and here s the answer I got back.

I have not tried this yet. I would like the in put of fellow CC member if this is safe to do.
I am not a computer expert.


Subject: BetOnline Poker.exe has stopped working.

Hi Customer,

Thank you for contacting us.

Windows 10 has recently released an update called - KB3132372, an Adobe Flash Player patch file. This is what is causing the poker software to crash

In order for you to access the poker software successfully, this update will need to be uninstalled.

This can be done by following these steps : Please go to your programs and features on your computer and then click on "view installed updates" In the top left hand of the screen and then search for "kb3132372" in the top right of the screen and then uninstall it. Then open up your poker software"

The above will resolve the issues experienced recently.

If you have any other questions or require further assistance, please do not hesitate to contact us.

Best Regards,

Jeff
Player Services Department
BetOnline,



works great no problems sincw i did that ........am currently running windows 10 .....thanks bunch ......back to the poker life
 
A

Agent Folder

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Up and working again

Lets fight :cool:
 
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