Betonline payout

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GoldCaps

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Has anyone experienced any problems as of late? I just requested a payout and they declined stating that I give them information on my relationship or connection with a certain player. I sent back an email saying that I have no realtionship or connection with any players on the site. Waiting for a response now but this dosnt make any sense.
 
John A

John A

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Has anyone experienced any problems as of late? I just requested a payout and they declined stating that I give them information on my relationship or connection with a certain player. I sent back an email saying that I have no realtionship or connection with any players on the site. Waiting for a response now but this dosnt make any sense.

They are going through a fraud investigation of a specific player right now, so they are asking everyone on new cash outs.

But historically, they've been very prompt and on top of cash outs. No problems.
 
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GoldCaps

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Ive never had this problem before. Im sure they will straighten this out since ive done nothing wrong. Still waiting on a response but was told it could take up to 72 hours.
 
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GoldCaps

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I recieved another email naming a different player and asking the same question. If have any relationship with this player. Ive never seen the name so responded back again no.I think this same situation happened to the guy who won the bad beat but im not sure. Anyways still waiting on a response
 
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karl coakley

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Pretty crazy (unless you are doing something shady). Maybe they are just trying to delay payouts.

If they ask you twice, that is pretty much a week...lol
 
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GoldCaps

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Ive been playing on the site for over 5 years and would never do anything "shady". I do find it strange that they wait till I try to cash out to say anything. One of the players they listed i think i recognised but it was months ago if at all. Im not sure what they are insinuating or what these players were involved in. Im trying to be patient and hopefully this will be resolved soon.
 
John A

John A

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Ive been playing on the site for over 5 years and would never do anything "shady". I do find it strange that they wait till I try to cash out to say anything. One of the players they listed i think i recognised but it was months ago if at all. Im not sure what they are insinuating or what these players were involved in. Im trying to be patient and hopefully this will be resolved soon.

Again, this is in relation to a recent fraud investigation they are doing. For more on it, read the threads about it on 2+2.

This is not a normal process for them, and they are trying to see what ties this person has to other people. I'm sure once they are done you won't have these questions anymore.
 
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JohnTCook

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fees are the problem. i dont really know how much i trust the site. online poker needs to be legalized in the states
 
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GoldCaps

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Everything was resolved. Thank you BOL
 
dbchristy

dbchristy

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I wish I was good enough to cash out..LOL
 
SHERMSTICK

SHERMSTICK

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Good4You

JohnA:

I'm glad that the situation was resolved and you got your money, also GoldCaps I didn't know that was you I've been going against at with tables. Again gl2u, and look forward to seeing you on the felt.

V/r,

SHERMSTICK
 
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