Betonline login failure

S

sryImPro

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Hey guys,recently i've got 5$ gift at betonline and i managed to go up for 140$ in a couple of hours. I haven't really played there before so i thought to withdraw my winnings and send the funds to sites i usually play. I clicked on cashier in my betonline poker lobby and i was redirected to a new tab on my browser and i was asked to login again, now on betonline.ag web page and that's where login problems appeared. I used the same login infos i've used to login to betonline poker software and i was rejected over and over again. I decided to reach their live support and i was guided through all troubleshot steps but no success.
The funny thing is that i won't be able to make any transactions until this bug is fixed :/
Anyone else faced the same problem at betonline, if so, what should i do?
Thanks
 
PHX

PHX

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The page I am redirected to I am usually logged on.


Probably your browser is fault download a new copy of google chrome make it your default browser and try again. Look to see if anything is blocked like a pop or plugin.


You will have to make a deposit to get your funds. Also I do not not know if the $5 gift has any special requirements.


Once you can get on the website go to you client from cashier tab choose My Account you will see an overview of account.

Hey guys,recently i've got 5$ gift at betonline and i managed to go up for 140$ in a couple of hours. I haven't really played there before so i thought to withdraw my winnings and send the funds to sites i usually play. I clicked on cashier in my betonline poker lobby and i was redirected to a new tab on my browser and i was asked to login again, now on betonline.ag web page and that's where login problems appeared. I used the same login infos i've used to login to betonline poker software and i was rejected over and over again. I decided to reach their live support and i was guided through all troubleshot steps but no success.
The funny thing is that i won't be able to make any transactions until this bug is fixed :/
Anyone else faced the same problem at betonline, if so, what should i do?
Thanks
 
diadiavalik

diadiavalik

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I think that any gifts need to be played in points, and withdraw money without a deposit is certainly not allowed. to me such failures of the program speak about swindlers !!!
 
Andrew Popov

Andrew Popov

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Have you already made a deposit in this room?
 
S

sryImPro

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Have you already made a deposit in this room?
I've never made a deposit to this poker site but that's not a problem, i would do that if i could login to cashier page :/
How many days have left and im not getting a reply from these fellaz...Something is very stinky about betonline, i guess
 
S

stil370

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were you ever able to get your money?
 
ZenGreen

ZenGreen

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I cant even get the software to run anymore. It ran fine earlier this week but now it says update video driver, update virus detector, nothing has changed on my end where it ran fine, so I wish they would get their end fixed
 
W

we will rock you

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something is wrong with there software also had trouble getting on
 
PapaC

PapaC

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I was having problems getting into my Sports Betting account today too. I have to say, because you may not know, if you were given the $5 as a bonus, then to cashout you will either have to deposit, or do the play through for the $5, or both for that matter. I don't know how much that is, but you should look into it.
 
ingybingy

ingybingy

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I suggest deleting your cookies and browser history and see if that fixes the issue.
 
PHX

PHX

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It has been happening past two weeks can get on sometimes other times cannot log in. Connection goes randomly during play. Being really frustating I just give up on it for now will play there once they get it sorted.
 
ingybingy

ingybingy

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His issue is different he is trying to get on the web based side of the site, not the server to play.
 
C

canabero

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i had troubles since last week but since wednesday BOL is workinf fine for me, but honestly i don't play often at BOL
 
ingybingy

ingybingy

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Once again, I'm pretty sure the issue with this specific poster is that he has not deleted cookies and cleared browser cache. Once that is done it should resolve the issue.
 
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