BetOnline - Does Betonline emailing passwords in plaintext bother anyone else?

doctoboggan

doctoboggan

Rising Star
Silver Level
Joined
Jan 19, 2016
Total posts
22
Chips
0
So, I've been playing at Betonline irregularly for close to six months now. Going back through my emails, I noticed that Betonline sent me my login details, including my password, when I first signed up. I've only ever dealt with a few other websites that just send out passwords in plaintext, and none of them have held my money or sensitive information before Betonline. It concerns me about how secure they are. Does anyone else feel this way?
 
XXPXXP

XXPXXP

Legend
Silver Level
Joined
Sep 7, 2012
Total posts
5,511
Awards
2
Chips
0
this is rarely happen.
are u sure you don't request your password?
 
doctoboggan

doctoboggan

Rising Star
Silver Level
Joined
Jan 19, 2016
Total posts
22
Chips
0
No, I didn't.
It was the first email they sent me asking for me to confirm my account. The email included my password and username.
 
XXPXXP

XXPXXP

Legend
Silver Level
Joined
Sep 7, 2012
Total posts
5,511
Awards
2
Chips
0
No, I didn't.
It was the first email they sent me asking for me to confirm my account. The email included my password and username.

that is really bad situation.
would suggest you change the password immediately.
It might be from Betonline, but it could be some people from betonline mis use member's information.
so think change password is the best way.<- even if you don't have a good bankroll in your account, but your information still there like name, address, telephone number, etc.

PS: I was asked to answer password before get any live help from customer's support,and emailed me it is a requirement before get any help, it droves me away from Betonline and would never play on that site again.
 
AhMyLeg

AhMyLeg

Rising Star
Silver Level
Joined
Jun 23, 2016
Total posts
16
Chips
0
BetOnline is crooked they are not secure. They say the site is SSL but it is not. Very cheap and very unsecure
 
S

skaterick

Legend
Loyaler
Joined
Jul 2, 2015
Total posts
1,770
Awards
10
US
Chips
133
I have not had a problem with security issues , but almost every day I get disconnected on BOL . usually I am just playing a freeroll so its just a bit annoying . if I was playing a big cash game or serious tourney it could be costly as well as infuriating ! I know its not my computer or router 'cause other sites ( like bovada ) are running smoothly at the same time . they need some technical issues resolved before I will deposit real cash .
 
gjwalk

gjwalk

Legend
Platinum Level
Joined
Apr 25, 2009
Total posts
2,334
Awards
15
Chips
267
I had the same experience when I signed up for BetOnline recently. They send the username and password in plain text right after signing up. I also got a call from a rep trying to get me to deposit right away. He was pretty pushy, but I said I wanted to at least try the site first. I'm not comfortable depositing when they're that insistent on deposits, Ponzi scheme maybe?
 
supernuts25

supernuts25

Visionary
Silver Level
Joined
Dec 30, 2008
Total posts
884
Chips
0
I've had up to almost a 1k on there site and never had any problems, pretty good site. change your password if your worried and move on.
 
php12345

php12345

Enthusiast
Silver Level
Joined
Aug 2, 2016
Total posts
36
Chips
0
Ya, they did something like this for me also many months back. It is weird, and does make me uncomfortable...
 
C

Cleavon

Rising Star
Bronze Level
Joined
Oct 19, 2016
Total posts
16
Chips
0
yea sometime on tournaments they email you unnecessarily
 
W

William David

Rising Star
Bronze Level
Joined
Jan 30, 2018
Total posts
6
Chips
0
Yeah that doesn't sound to secure I don't like to hear that
 
W

William David

Rising Star
Bronze Level
Joined
Jan 30, 2018
Total posts
6
Chips
0
I don't like to hear that it makes me feel a little unsure about putting much money in that account
 
W

William David

Rising Star
Bronze Level
Joined
Jan 30, 2018
Total posts
6
Chips
0
How many times has it happened and have you called and ask them about that or what?
 
Top