Bet OnLine 25 Days of Poker Sucking

gogadgetdx

gogadgetdx

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... they're having issues administering this crappy promotion, which is nothing but a cash grab (requires real money cash game play). For the second night in a row, the tickets for the freeroll are delayed. Tonight, the tickets still haven't been issued even though the tournament has allegedly already started (with 0 players).

Time to look to deposit and play elsewhere - what do you pokeratti recommend?

*** update ***

As of 9:15 PM EST they have created a new Event 4, scheduled to start at 10:00 PM EST - the tickets still haven't been sent out, though

*** update ***

As of 9:20 PM EST, the tickets have been sent, and things appear to be on the up and up
 
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gogadgetdx

gogadgetdx

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***Live Chat dialogue attached for usefulness of others, perhaps***

info: Hi! Welcome to BetOnline! How can I help you?
info: You are now chatting with Zeb
info: Your Issue ID for this chat is LTK1725901279101X. Please record it in case of pending issue.
Zeb: Thank you for contacting Live Chat Service. How may I assist you today?
gogadgetdx: Hi! It looks like the tickets for the freeroll are running behind schedule today?
Zeb: We are working on this as we speak. We have escalated this matter to the Cardroom.
gogadgetdx: I figured - have they given you an idea if the tournament will start on time or be delayed as a result?
Zeb: You will have until 9:30 PM EST
gogadgetdx: in the event the tickets aren't available by 9:30 PM EST, what is the plan?
Zeb: We will have to wait for feedback from management I cannot answer that
gogadgetdx: I see
Zeb: Please allow a few more minutes
gogadgetdx: the tournament will be re-opened? I see it as status cancelled...
Zeb: The event is going to be readded. Our Cardroom is working on it.


*** then I was hung up on ***

Miley: Thank you for contacting Live Chat Service. How may I assist you today?
gogadgetdx: my last chat window disappeared, so sorry to bother you, but what is going on with the free roll?
Miley: There was an issue adding tickets and the tourney has been cancelled.
Miley: We are working on a solution.
gogadgetdx: will the solution involve playing tonight? I ask, because time is of the essence...
Miley: At this time we cannot say.
Miley: The cardroom is working towards a solution as we speak.
 
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BriceNice

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I actually won some money in a cash game trying to hit a straight for one of the requirements, by playing more hands than I EVER would normally. I think these 25 days are going to be interesting non the less.
 
boomboxcafe23

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yes this new structure is strange but interesting. the requirements of playing a certain style or way to be entered into a freeroll is kinda weird but also creates new opportunity so i'm excited :)
 
thatguy6793

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I've been pretty happy with it so far, I actually placed in the freeroll yesterday without even playing a single hand since i forgot I had a ticket for it lol. I think it's also a good way to practice your cash game and SnG play since you're kinda forced to play them if you wanna get the tickets. But yeah with that and my breakeven cash game this month has been kinda profitable for me. Best of luck to anyone playing tonight!
 
FIERROS

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IF they are doing this kind of promotion they should not be late with the tickets. Maybe they should have player earn a ticket a day before the freeroll that way they have 24hrs to issued the tickets for the freeroll so they won't be delayed.
 
Zorba

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Congrats on 2nd place. :congrats:


I qualified for last nights game and totally forgot to play it today as I was doing well in the CC game, also made a few $$$ when a clown 3 bet shoved against me when I had AA and he had 46os while playing the 30 hands required.:D

:top:
 
gogadgetdx

gogadgetdx

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Oops!

Congrats on 2nd place. :congrats:


I qualified for last nights game and totally forgot to play it today as I was doing well in the CC game, also made a few $$$ when a clown 3 bet shoved against me when I had AA and he had 46os while playing the 30 hands required.:D

:top:

Was that me? LOL
 
trippin

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I have had bad luck with that site as of lately, from service issues to the customer service. They know nothing most of the time, and claim everything is running smoothly when obviously a ton of people are having issues.
 
gogadgetdx

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I understand

I have had bad luck with that site as of lately, from service issues to the customer service. They know nothing most of the time, and claim everything is running smoothly when obviously a ton of people are having issues.

... nothing more annoying than the "we're waiting for management to make a decision" response.

As a long-tenured software engineer, I understand what happens in every facet of the operation of these sites, and it is truly inexcusable in this day and age for the quality and service to be as shoddy as it is.

Having said that, it requires a great deal of capital to get started in this business; if I could access the line of credit necessary, I'd LOVE to build better software.
 
Pharaoh39

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Man Betonline sounds like it's hurting for money.
 
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canabero

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i did the mission playing 3 $3 sng's, and i have not received the ticket, game will start in 40 minutes.
 
thatguy6793

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i did the mission playing 3 $3 sng's, and i have not received the ticket, game will start in 40 minutes.

Go on the support chat and tell them you didn't get it but did the stuff. They've reimbursed my ticket last time, but it might not be for the one tonight but tomorrow instead.
 
MoryMorte

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Do you guys know how exactly we can qualify?
I played mix of SNG n cash and qualified. Not sure how though. Lol
 
John A

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I think the promo is ok. Not the worlds best... but it's better than nothing.
 
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rjbregib

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Betonline promotion does not seem to be great for them. Will see if they go back to normal freerolls at the first of the year or if they are totally done with them now.
 
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ccres

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i did the mission playing 3 $3 sng's, and i have not received the ticket, game will start in 40 minutes.

Yes, I can't really complain about a freeroll....but I qualified for one got an e-mail saying I qualified and never received a ticket. Not a big deal, but does make you wonder exactly how well things are running behind the scenes
 
C

canabero

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honestly i didn't take my time to contact support to get the ticket at least i won one of that three sit and go. so i didn't lose money trying to get that ticket in fact i won one dollar and something.
 
T

titiduru

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... nothing more annoying than the "we're waiting for management to make a decision" response.

As a long-tenured software engineer, I understand what happens in every facet of the operation of these sites, and it is truly inexcusable in this day and age for the quality and service to be as shoddy as it is.

Having said that, it requires a great deal of capital to get started in this business; if I could access the line of credit necessary, I'd LOVE to build better software.

You don't need a line of credit, just keep winning cardschat freerolls and pay for everything in cash :)
 
tenaciousdc

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I have had bad luck with that site as of lately, from service issues to the customer service. They know nothing most of the time, and claim everything is running smoothly when obviously a ton of people are having issues.
I have issues all the time. I have only earned 3 tickets...I had had a connection issue that didn't resolve until reg. ended (they always tell me it's just me). I barely made the other 2 because I didn't get my ticket until way late.

Does anyone know for tonights 50 comp point requirement, if those are the same as VIP points/ TIA, I am confused, as usual.:)
 
tenaciousdc

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Do you guys know how exactly we can qualify?
I played mix of SNG n cash and qualified. Not sure how though. Lol
Each day has different requirements. Today is 50 comp points, whatever those are....
 
gogadgetdx

gogadgetdx

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Comp points = VIP Points

I have issues all the time. I have only earned 3 tickets...I had had a connection issue that didn't resolve until reg. ended (they always tell me it's just me). I barely made the other 2 because I didn't get my ticket until way late.

Does anyone know for tonights 50 comp point requirement, if those are the same as VIP points/ TIA, I am confused, as usual.:)

Yes, comp points are VIP points
 
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