Lock Poker Poor Customer Service & Slow Payout
First, question for you, are you an US or European player? I think they handle things differently depending on where you are.
Second, I'm not out to unreasonably trash Lock Poker. I was actually quite glad to be able to play online again when I found them. I was never rude in my emails or voicemail message.
Regarding how many times I tried to contact them, I want your honest unbiased opinion. If I chose, and was willing, to pay $250+transaction fee on a $1700 withdraw, and Western Union was supposed to only take 1-2 days, don't I have a right to be a bit concerned after weeks of not hearing from them? So in this situation, 3 emails and 2 voicemails was excessive?
Btw, I do appreciate your comment & insight, and if everyone really thinks I'm being unreasonable here, let me know.
Originally Posted by long_bong
Ciaog that is bogus, I have many friends whom are sponsored Lock pros and live off that site. I also was a fulltime Player at Lock poker back in 2010 and had no issues for 10 months withdrawing from them.
Have patient approach things properly mate, they dick people around and drop them to bottom of ques if you over email them and or are rude to them. If your nice, send one message and one email to Rizen on 2+2 or Shane on 2+2 or even Emily the're Manager, I'm sure you would be taken care of in no time. I know at least 4 people atm 2 are sponsored there that have no issues to this day withdrawing.