NANUNANU
Rock Star
Silver Level
Been playing at 5dimes for a year or two. initially won 75 or so in a freeroll and worked my roll up and made a few small bitcoin withdraws. After the 5th one or so it was declined and my account was locked. here is the transcript from management. WOW!
5Dimes Chat Support Transcript
General Info
Chat start time Sep 15, 2016 9:29:22 PM EST
Chat end time Sep 15, 2016 9:54:10 PM EST
Duration (actual chatting time) 00:24:47
Operator Tony
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Gary'
Gary: Greetings, this is Gary from the New Accounts Department. How may I assist you?
Gary: FYI: We have a new chat platform on our website, please delete the cookies and temporary Internet files of all your browsers so you can try it out!
ic35879: hello Gary I requested a bitcoin payout and was rejected and also a mail saying i exploited some bingo freeroll and my account was deleted or something?
ic35879: this is crazy
ic35879: had money on my account and now i can login or anything
ic35879: so in other words theft
Gary: Can you please confirm your account number and password?
ic35879: IC35879 and but account doesnt exist it says
Gary: thanks one moment.
ic35879: i have never experienced anything like this in the 10 years ive been playing online
ic35879: im not happy at all
ic35879: ive made some sprtsbets and played poker thats it never any bingo freeroll...
Gary: One moment.
Gary: Yes it says your account is permanently
Gary: Give me a moment so I can see if upper management can help you out.
ic35879: ya for no reason what soever
ic35879: none
ic35879: just because i asked for a small bitcoin payout
ic35879: that is so crazy
ic35879: i will be reporting site and posting to 2+forums if things dont get resolved
Gary: Please hold.
Gary: I'm going to transfer you to Tony.
ic35879: ty
Gary: You're welcome.
info: Please wait while I transfer the chat to 'Tony'.
info: You are now chatting with 'Tony'
ic35879: hello tony
Tony: greetings
ic35879: my account was locked for some bogus reasons and i truested 5 dimes to be a legit site to play
Tony: a freeroll expert
Tony: i love these types of accounts
ic35879: now im feeling quite betrayed
ic35879: what?
Tony: i really don't care how you "feel"
Tony: or what threats you make
ic35879: i placed like 2nd in one freero
ic35879: and then played multitables
Tony: so you have a choice to make
ic35879: huh? this is very strange
ic35879: what have i done wrong?
Tony: you choose to have me pay you the $140 in your account, in doing so you'll be applied to every negative database there is in this industry regarding your freerolling activities
Tony: OR
Tony: you choose to walk away and not be flagged, and you can continue your freerolling ways at the rest of the shops around the world
ic35879: i dont understand what ur saying?
Tony: then take some time to read it multiple times
Tony: and check back tomorrow
ic35879: no wait
ic35879: im trying to understand what ur accusing me of
Tony: i don't care if you understand
Tony: just make a choice
ic35879: and what i did wrong?
Tony: no rule against anything you did
ic35879: i been playing cards at 5 dimes and i requested a few otcoin payouts
Tony: also no rule that i can't share what type of a player you are with the rest of the world
ic35879: and now im locked out
ic35879: what?
Tony: in sharing my views on you, it basically will blacklist you from playing anywhere
Tony: or at least playing anywhere without making a deposit
Tony: my little way of showing you how much your play here is appreciated
ic35879: thats it?
ic35879: i never made a deposit? so im locked out?
Tony: you have been presented with two options
Tony: lets have a decision here
ic35879: i have 900 dollars on the poker room and 140 in the sportsbook
ic35879: but then it was taken for no reason
ic35879: i still want to play at 5 dimes and if it was a deposit that was needed i would have done that
ic35879: and the way im being treatd is badly
Tony: i'll have to review your account with becky
Tony: as i thought we were talking about $140
Tony: now all of a sudden its $1040
Tony: that changes everything
Tony: check back on saturday for a decision
ic35879: what
Tony: i'm speaking english here
ic35879: this is so unfair
Tony: its all clearly typed
ic35879: yea and this is not a way to treat anyone
ic35879: i did nothing wrong and ur being rude
Tony: i'm a dick
Tony: and i'm good at it
ic35879: i will be posting this to 2+2
Tony: of course you will
ic35879: this is robbbery
Tony: and i'll be posting my thoughts on you in all the industry databases out there
Tony: you'll have the decision on your funds in saturday
ic35879: go ahead
Tony: as the manager who made this decision is off tomorrow
ic35879: what do you mean decision
Tony: your account doesn't work, does it?
ic35879: you guys obviously dont care
Tony: i don't care about you
Tony: never said i did
ic35879: wow this is crazy lol
ic35879: is there any other management there?
Tony: i'm god here
Tony: highest there is on the food chain of the company
Tony: that enough authority for you?
ic35879: lol did 5 dimes get taken over by terrorists?
Tony: anything else to waste my time this evening?
info: Your chat transcript will be sent to jscott0466@yahoo.com at the end of your chat.
ic35879: hang on while a screen shot some more of this and send to myy email
ic35879: lol well it was good playing here ty for stealing my money
Tony: absolutely
Tony: as i said, check back on saturday
Tony: if you are incapable of doing so, then i would check back sunday
Tony: and so forth
ic35879: sure will
Tony: as of this moment you can deal with me only
5Dimes Chat Support Transcript
General Info
Chat start time Sep 15, 2016 9:29:22 PM EST
Chat end time Sep 15, 2016 9:54:10 PM EST
Duration (actual chatting time) 00:24:47
Operator Tony
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Gary'
Gary: Greetings, this is Gary from the New Accounts Department. How may I assist you?
Gary: FYI: We have a new chat platform on our website, please delete the cookies and temporary Internet files of all your browsers so you can try it out!
ic35879: hello Gary I requested a bitcoin payout and was rejected and also a mail saying i exploited some bingo freeroll and my account was deleted or something?
ic35879: this is crazy
ic35879: had money on my account and now i can login or anything
ic35879: so in other words theft
Gary: Can you please confirm your account number and password?
ic35879: IC35879 and but account doesnt exist it says
Gary: thanks one moment.
ic35879: i have never experienced anything like this in the 10 years ive been playing online
ic35879: im not happy at all
ic35879: ive made some sprtsbets and played poker thats it never any bingo freeroll...
Gary: One moment.
Gary: Yes it says your account is permanently
Gary: Give me a moment so I can see if upper management can help you out.
ic35879: ya for no reason what soever
ic35879: none
ic35879: just because i asked for a small bitcoin payout
ic35879: that is so crazy
ic35879: i will be reporting site and posting to 2+forums if things dont get resolved
Gary: Please hold.
Gary: I'm going to transfer you to Tony.
ic35879: ty
Gary: You're welcome.
info: Please wait while I transfer the chat to 'Tony'.
info: You are now chatting with 'Tony'
ic35879: hello tony
Tony: greetings
ic35879: my account was locked for some bogus reasons and i truested 5 dimes to be a legit site to play
Tony: a freeroll expert
Tony: i love these types of accounts
ic35879: now im feeling quite betrayed
ic35879: what?
Tony: i really don't care how you "feel"
Tony: or what threats you make
ic35879: i placed like 2nd in one freero
ic35879: and then played multitables
Tony: so you have a choice to make
ic35879: huh? this is very strange
ic35879: what have i done wrong?
Tony: you choose to have me pay you the $140 in your account, in doing so you'll be applied to every negative database there is in this industry regarding your freerolling activities
Tony: OR
Tony: you choose to walk away and not be flagged, and you can continue your freerolling ways at the rest of the shops around the world
ic35879: i dont understand what ur saying?
Tony: then take some time to read it multiple times
Tony: and check back tomorrow
ic35879: no wait
ic35879: im trying to understand what ur accusing me of
Tony: i don't care if you understand
Tony: just make a choice
ic35879: and what i did wrong?
Tony: no rule against anything you did
ic35879: i been playing cards at 5 dimes and i requested a few otcoin payouts
Tony: also no rule that i can't share what type of a player you are with the rest of the world
ic35879: and now im locked out
ic35879: what?
Tony: in sharing my views on you, it basically will blacklist you from playing anywhere
Tony: or at least playing anywhere without making a deposit
Tony: my little way of showing you how much your play here is appreciated
ic35879: thats it?
ic35879: i never made a deposit? so im locked out?
Tony: you have been presented with two options
Tony: lets have a decision here
ic35879: i have 900 dollars on the poker room and 140 in the sportsbook
ic35879: but then it was taken for no reason
ic35879: i still want to play at 5 dimes and if it was a deposit that was needed i would have done that
ic35879: and the way im being treatd is badly
Tony: i'll have to review your account with becky
Tony: as i thought we were talking about $140
Tony: now all of a sudden its $1040
Tony: that changes everything
Tony: check back on saturday for a decision
ic35879: what
Tony: i'm speaking english here
ic35879: this is so unfair
Tony: its all clearly typed
ic35879: yea and this is not a way to treat anyone
ic35879: i did nothing wrong and ur being rude
Tony: i'm a dick
Tony: and i'm good at it
ic35879: i will be posting this to 2+2
Tony: of course you will
ic35879: this is robbbery
Tony: and i'll be posting my thoughts on you in all the industry databases out there
Tony: you'll have the decision on your funds in saturday
ic35879: go ahead
Tony: as the manager who made this decision is off tomorrow
ic35879: what do you mean decision
Tony: your account doesn't work, does it?
ic35879: you guys obviously dont care
Tony: i don't care about you
Tony: never said i did
ic35879: wow this is crazy lol
ic35879: is there any other management there?
Tony: i'm god here
Tony: highest there is on the food chain of the company
Tony: that enough authority for you?
ic35879: lol did 5 dimes get taken over by terrorists?
Tony: anything else to waste my time this evening?
info: Your chat transcript will be sent to jscott0466@yahoo.com at the end of your chat.
ic35879: hang on while a screen shot some more of this and send to myy email
ic35879: lol well it was good playing here ty for stealing my money
Tony: absolutely
Tony: as i said, check back on saturday
Tony: if you are incapable of doing so, then i would check back sunday
Tony: and so forth
ic35879: sure will
Tony: as of this moment you can deal with me only
Last edited: