Americas Cardroom email about disconnections
Dear Valued Player,
For several weeks now online poker sites
across multiple networks have experienced disconnections and disruptions.
Within the last few days, Americas Cardroom
has been experiencing some technical difficulties due to deliberate disconnections produced by an unknown source. As a result, no internet service providers have been able to maintain stable connections, thus causing disruptions to some game sessions.
Resolving these issues is our No. 1 priority to assure you a stable and reliable environment. Please note that we are working non-stop to make sure these interruptions come to an end.
In addition to major connectivity improvements, we have enabled a new feature that allows us to pause a tournament as soon as a high level network disruption is detected. During this pause our tournament staff will communicate with players via table messages. Once the network goes back to its normal behavior we will resume all tournaments.
We sincerely apologize for any inconvenience this has caused.
Thank you for your patience and understanding,
The Team at Americas Cardroom