ACRhand replayer/hand history working?

Sevendeuceoff72

Sevendeuceoff72

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Anybody else ru into any problems with these two tools on ACR? When I try to reload the hand replayer from anywhere else besides the current table I'm on, it always freezes. Just looks like it's loading and nothing happens. If I hit the replay button on the table I'm on; fine. Apparently you can replay up to 50 hands at a time from any previous time using that tool but it never works for me.

Also, the hand history is really unorganized and tough to make sense of. It's a jumbled mess with no rhyme or reason as to how the hands are stored. Anone have an easier way to make sense of this process on ACR for me?
 
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Anybody else ru into any problems with these two tools on ACR? When I try to reload the hand replayer from anywhere else besides the current table I'm on, it always freezes. Just looks like it's loading and nothing happens. If I hit the replay button on the table I'm on; fine. Apparently you can replay up to 50 hands at a time from any previous time using that tool but it never works for me.

Also, the hand history is really unorganized and tough to make sense of. It's a jumbled mess with no rhyme or reason as to how the hands are stored. Anone have an easier way to make sense of this process on ACR for me?

Hi Sevendeuceoff72 , could you please be so kind and let me know if you are using Mac or Windows so I can guide you to correct this situation.
 
Sevendeuceoff72

Sevendeuceoff72

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Hi Sevendeuceoff72 , could you please be so kind and let me know if you are using Mac or Windows so I can guide you to correct this situation.

Windows
 
Sevendeuceoff72

Sevendeuceoff72

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Thank you, please make sure you have the Java and Flash player updated. If you keep getting the same issue please be so kind and take pictures. Then send an email to support@americascardroom.eu with the pictures attached so they can send this to the IT department.

I'll check. It is a brand new laptop so I'm assuming it should be up to date.
 
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