ACR freezes up again

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bigpappa325

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Killing the live cage ranked 25 and what do you know frozen. Killing it. They say sorry. What a waste. I asked for a ticket they say sorry. this site needs to get it together.
 
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63burner

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down to 134, poof

ACR barnstormers, Sun, down to 134, top 60 get itm. Good old ACR, the tourney disconnects, at the worst time, when late reg is finally over, and the real game is on.
Lucky it was a free-buy, gl with ACR. Never had real $$ ACR tourney stop like the freebies do. Any body want to share their experiences with ACR tourneys, freebies, vs real money?
 
belizebum

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All tourneys are down, but the cash tables are working just fine...go figure.
 
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HeyMan

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Most likely hacked again ! The Cardschat freeroll was down to the bubble and froze :( Weird things happened a few hands before the freeze too
 
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Killing the live cage ranked 25 and what do you know frozen. Killing it. They say sorry. What a waste. I asked for a ticket they say sorry. this site needs to get it together.

ACR barnstormers, Sun, down to 134, top 60 get itm. Good old ACR, the tourney disconnects, at the worst time, when late reg is finally over, and the real game is on.
Lucky it was a free-buy, gl with ACR. Never had real $$ ACR tourney stop like the freebies do. Any body want to share their experiences with ACR tourneys, freebies, vs real money?

All tourneys are down, but the cash tables are working just fine...go figure.

Most likely hacked again ! The Cardschat freeroll was down to the bubble and froze :( Weird things happened a few hands before the freeze too



We sincerely apologize for the inconvenience, previously we suffered some technical issues but the problem now has been resolved and the client is properly working, our tournament cancellation rules will apply and refunds can be expected within 24-72 hours. Thank you for your patience.
 
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bigpappa325

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All tourneys are down, but the cash tables are working just fine...go figure.
This just proves I'm correct that the cash tables and the tourneys are separate. I new they run different just by the way action came out. If they ran off same rng they all be effected. Now you believe me?
 
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bigpappa325

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We sincerely apologize for the inconvenience, previously we suffered some technical issues but the problem now has been resolved and the client is properly working, our tournament cancellation rules will apply and refunds can be expected within 24-72 hours. Thank you for your patience.

what are the cancellation rules. curious

I guess its all good. Free rolls are just that free. Only thing of value is the time put into it. Just sucked have a nice run on your site finally.
 
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tomk7788

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This just proves I'm correct that the cash tables and the tourneys are separate. I new they run different just by the way action came out. If they ran off same rng they all be effected. Now you believe me?

You think ACR using 2 different RNGs? One for tournaments and another for cash games. I'm not saying they don't do that I'm just curious as to why they would do that.
 
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bigpappa325

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You think ACR using 2 different RNGs? One for tournaments and another for cash games. I'm not saying they don't do that I'm just curious as to why they would do that.
When they first did the upgrades tourneys didn't work at all. But cash was up asap. Never had any issues on the cash side. Still having problems in tourneys.

second thing is they play totally different in run outs. You have to play alot of both to notice. Now I'm talking ACR.
 
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tomk7788

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When they first did the upgrades tourneys didn't work at all. But cash was up asap. Never had any issues on the cash side. Still having problems in tourneys.

second thing is they play totally different in run outs. You have to play alot of both to notice. Now I'm talking ACR.

Thanks, I noticed something changed on the shuffle after one of the early updates to the new client.
 
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Richardszabo

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I'm really disappointed I had a great tournament yesterday. I waited for hours to relaunch the tournament but to no avail. I hope I do not have to experience this again!
 
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pjokay

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Site just went down again :-( They are obv working on a lot updates but this is disastrous if you are in the middle of a big tournament and it goes down, especially if you are doing well. Shocked that it is still crashing after months. Not sure how to tell when it is fully stable as do not want to enter tournaments when it is like this.
 
belizebum

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All the poker sites have the basic same rule. We dont care how long you spent on the tourney, you get your buy in back. Big deal. I love online poker, so you just have to suck it up. But in the history of customer service, poker sites really don't measure up.
 
shane4050

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You kidding me, got prompted for an update now i cant log it, froze my damn computer for a minute but im sure that was just the 100000 tabs i have open along with the cluster**@* of acr ..
 
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pjokay

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And it's gone again just now. God damn it.
 
copycutpaste

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Down again...in 2nd place at final table AGAIN and down AGAIN...this is really getting to be annoying...cannot trust ACR to stay live...they really need to fix these problems...very frustrated
 
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the_hnicos

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Just crashed again 10mins ago here
 
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the_hnicos

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Site came back up for all of 30mins or so... and now its down again
 
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77ecos

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in freeroll if they gave me the money in the place that was going despite being suspended
 
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