I have issues staying connected at ACR regularly. I know this is an issue for some, but not others. From what I see on the interwebs, the majority of players don't experience abnormal connectivity issues.
There are workarounds, like closing your table out and re-opening it from the lobby. The biggest problem here is identifying when you are actually disconnected. When the issue occurs, the table animations go on as normal. Opponents time banks will even run down at times! The majority of the time however, when disconnection occurs, the opponent normal time clock will expire and everything freezes. I am nearly positive this difference is due to whether or not the player chooses auto time bank in preferences, but it still throws you a curve if you are trying to be proactive in re-establishing connection. This makes it appear you are connected when you are not without regard to time banking. I have even discussed it after reconnecting with other players to see what was happening on their screen and verified that they were not timebanking, yet my screen showed that they were. When time and animations continue to occur when you are disconnected, it makes it nearly impossible to close and re-open tables in order to gain connectivity.
Disconnects happen on both ends. Sometimes I'm not sure which end. Sometimes I know it's my fault when my wifi is weak. It's not hard to identify which end it's on however, and at times it is undeniably ACRs server. This happens at ALL POKER SITES
to some extent. The problem on ACR is when you are disconnected, regardless of which end it occurs on, it takes the ACR client forever to reconnect. I mean when I launch an HD video and it begins playing immediatlely, yet the ACR client doesn't function for quite a bit. I won't guess the average time, but it seems excessive.
I wish there was a warning of some sort, within a reasonable time frame of the moment you become disconnected. This would be paramount in helping the vigilant player to stay connected to the game and contributing to rake. Also, some type of "refresh" button on the table would be great. I do click around in the lobby and cashier sometimes, and it seems to help in cases of reconnection. A little help in that area would be great though.