Absolute Poker IS HORRIBLE
I was playing a 109 stt two days ago and my wireless signal cut out for all of 10 seconds. I was disconnected from the tournament and when I went to log back in, I was locked out. I could not log back in for about 2 hours -- my 109 down the drain.
During the time I was locked out I sent numerous emails to the supposed 24/7 customer support, but didn't hear back for about 5 hours after the initial e-mail I sent. After explaining the situation to them, the declined to refund my tournament fee. Saying that it was out of their hands
I had been playing quite a bit on Absolute in the past couple weeks -- they were sure to get that 109 they should have refunded me in tourney buy ins in less than a week. (I play 55, 109 and 215 SNGs normaly) However, their horrible customer service has pissed me off to a point that I will never return to the site and I want to warn others of this. In my final email to them I threatened to leave the site for good if my money wasn't returned. Instead of doing the right thing, THEY OFFERED ME A SPOT IN A FREEROLL TOURNAMENT. WHAT A F'ING JOKE!!!! STAY AWAY FROM ABSOLUTE POKER!!!!!!!!!!!!