A positive post for FTP support
These things rarely get posted but I had an exchange with FTP support today and it was not only fast but they answered my question fully and resolved the issue for me. Just thought I'd post something positive in regard to the much maligned FTP support group.
Screen cap shows email exchange from my original message (bottom) to my response/thank you email (top). Note the times:
So thanks FTP support. Now if you could just fix the IM store so I could have purchased the Continuing Month myself that would be great!